• Collaborate with cross-functional teams to integrate educational technology effectively, ensuring a seamless learning experience for faculty and students.• Develop comprehensive training documentation and media for faculty training sessions on Canvas, Google Workspace, online textbooks, and educational apps, emphasizing patience and accessibility for users of all abilities.• Manage course administration and oversee enrollment procedures within the Canvas learning management system, ensuring meticulous record-keeping and delivering technical assistance to users as needed.• Review, organize, and analyze evidence and data to inform decision-making processes and improve instructional practices.• Proactively identify and troubleshoot technical issues faced by teachers, providing timely solutions to minimize disruptions to the learning environment.• Report to the Director and Assistant Principal of Technology, contributing to strategic initiatives and collaborative projects to advance educational technology integration.• Engage in professional development opportunities to stay updated on best practices in instructional design, technology integration, and educational trends. • Systems Integration team member• Train faculty and staff on the use of instructional technology tools and applications• Research, evaluate and collaborate with faculty and staff to identify and implement instructional technology solutions• Manage instructional technology projects from conception to completion• Provide outstanding customer service by managing multiple email accounts to promptly address and resolve teacher and classroom issues. Commitment extends to offering support through diverse channels such as phone assistance, chat support, face-to-face interactions, and responsive email communication.