Madison Harper Email & Phone Number

Regulation and SupervisionCorporations Act 2001AFS licensing (new, variation, APRA regulated)Provide mentoring new startersSupervision of AFS licence mattersAFSL and ACL cancellations and suspensions

Subject matter expert in obtaining and maintaining licences across the liquor, tobacco and food categories for the three Coles Brands being Supermarkets, Express and Liquor. I manage relevant licences to trade for stores in New South Wales, Australian Capital Territory and Tasmania. I also have a strong background in the Victorian liquor industry. I provide risk advice on the prospects of new stores and on projects which innovate the delivery customer service by engaging with multiple stakeholders to work as part of the team delivering results. I keep the business informed on key legislative impacts to operations and work collaboratively with Compliance team on shared investigations. I also prepare team and store support facing guidance, training, policies and process documents for the three brands team.With such a multifaceted role being organised, managing time effectively and providing concise updates on project timelines to various stakeholders is a key skill I pride myself on. I have the ability to learn and run with new skills with an aim to improve efficiency.

I was the Project Coordinator for the Coles Liquor Construction and Tactical team. My role was to coordinate the national new store and renewal program. I ensured stores were delivered as per the construction program and assisting with problem solving and product sourcing for project managers. In a quick matter of time I have become highly efficient in using SAP software to coordinate the projects. -Management of store construction budgets -Updating and reporting on the construction program -Problem solving, product sourcing and assisting project managers-entering orders for the store build-Efficient in the software program SAP-Building rapport with external suppliers and stakeholders

As a Senior Licensing Officer my role was to manage the major event and high risk temporary liquor licences across Victoria. This role required significant time management skills, the ability to multitasks, prioritise and forecast workloads and effective communication with stakeholders. Working collaboratively I managed the licensing process with Police, Council, Event Managers and Stall Holders on significant cultural events such as Royal Melbourne Show, Spring Racing Carnival, Grand Prix and White Night to ensure successful and responsibly run events. Key achievement was creating and conducting a two part training course on temporary licences & major event licences. I provided education, guidance and material to co-workers on the applications and legislative requirements. The result of the training was developing co-worker skills and increased efficiency in the time taken to determine application as multiple people were now trained on the process.

Bachelor Of Arts - Ba, Criminal Justice/Law Enforcement Administration

Advanced Dipolma Of Justice, Criminal Justice/Law Enforcement Administration