Marketing - Lead marketing efforts, overseeing end-to-end product launch campaigns, from ideation to delivery, ensuring seamless implementation.- Utilize data analytics to drive informed marketing decisions, optimizing campaign strategies and outcomes.- Foster strong internal and external partnerships, facilitating cross-functional collaboration to support organizational marketing objectives.- Took ownership of the marketing process, including email campaign creation, banner… Show more Marketing - Lead marketing efforts, overseeing end-to-end product launch campaigns, from ideation to delivery, ensuring seamless implementation.- Utilize data analytics to drive informed marketing decisions, optimizing campaign strategies and outcomes.- Foster strong internal and external partnerships, facilitating cross-functional collaboration to support organizational marketing objectives.- Took ownership of the marketing process, including email campaign creation, banner design, and website optimization.Events- Innovatively manage and optimize the marketing calendar using Smartsheet, resulting in enhanced efficiency.- Analyzed participant data to forecast product requirements, optimizing resource allocation.- Developed detailed timelines for product launches, ensuring all materials were available ahead of event dates.- Implemented projection models to predict demand, reducing waste and maximizing event profitability.- Utilized historical data to refine projections, ensuring participant needs were met without excess inventory.-Collaborated with cross-functional teams to streamline product timelines.-Coordinated logistics for the timely distribution of event products across multiple locations.- Leveraged participant feedback and historical data to improve overall event satisfaction and product type YOY. - Managed the creation and distribution of themed products, ensuring a cohesive event experience.Developed and implemented projection techniques to anticipate participant needs, optimizing inventory management.Made to Order Goods: -Led and managed the entire product launch process. - Worked closely with cross-functional teams and external vendors to ensure cohesive launch strategies and timely production and delivery of custom products.- Tracked launch performance and ensure a seamless customer experience from order placement to delivery. Show less

- Led weekly team meetings, client meetings, and provide one-on-one support within multiple lines of business.- Approved cost and pricing strategies across diverse lines of business.- Successfully created and managed timelines for product launches, ensuring successful execution.- Developed and managed a client-facing Marketing Calendar and Smartsheet program to streamline marketing processes.- Fostered trust and collaboration both internally and externally with cross-functional… Show more - Led weekly team meetings, client meetings, and provide one-on-one support within multiple lines of business.- Approved cost and pricing strategies across diverse lines of business.- Successfully created and managed timelines for product launches, ensuring successful execution.- Developed and managed a client-facing Marketing Calendar and Smartsheet program to streamline marketing processes.- Fostered trust and collaboration both internally and externally with cross-functional departments.- Collaborated closely with the customer service team to enhance the customer experience, resulting in an improved NPS score.- Proactively escalated orders, obtained accurate ETAs, and initiated order cancellations to enhance the customer experience.- Enhanced website usability through image updates, copy editing, pagination, and optimization.- Formulated growth strategies through goal-setting in Annual and Quarterly Business Reviews, presenting strategic account plans to clients.- Contributed to exceeding revenue and margin targets by consistently meeting and exceeding Service Level Agreements (SLAs).- Reviewed financial dashboards to track progress against monthly and yearly budget/revenue objectives, ensuring accurate expense reporting.- Led the entire product launch process and deployment on the website.- Configured shipping promotions across different shopper types and troubleshooted exclusions.- Partnered with Program Manager to create new timeline templates for sales.- Conducted onboarding sessions for upper-level management on website functionality, lines of business, marketing, and shopper types.- Managed e-commerce stores for prestigious clients, including Orangetheory, Hulu, Tableau, MGM Resorts, and Marriott Vacations Worldwide.- Provided temporary assistance to BDA Brandshop, FedEx, Mercedes Benz, and NBC Sports accounts as needed. Show less

- Supported gameday logistical functions including but not limited to: ballpark preparations, marketing and corporate business activities, promotion distribution, and Ballpark Operations support.- Orchestrated the execution of third-party client corporate and large-scale events including but not limited to concerts, charitable auctions, graduation ceremonies, private parties, etc.- Oversaw promotional merchandise logistics and distribution.- Led site walk-through and meetings prior… Show more - Supported gameday logistical functions including but not limited to: ballpark preparations, marketing and corporate business activities, promotion distribution, and Ballpark Operations support.- Orchestrated the execution of third-party client corporate and large-scale events including but not limited to concerts, charitable auctions, graduation ceremonies, private parties, etc.- Oversaw promotional merchandise logistics and distribution.- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.- Developed diagrams and floor plans with event setup requirements.- Worked in tandem with department head to coordinate logistics of all calendar events.- Delivered client services in logistics, registration and attendee tracking for internal and external events.- Coordinated and allocated equipment, supplies and staff for events.- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.- Organized guest support services for guests to meet accommodation, transportation and service needs.- Oversaw advanced event registration and day-of check-in to handle high volume of guests.- Execute projects, and room and event space set-up with accuracy and efficiency.- Work closely with Front Office departments and employees to achieve goals and provide assistance.- Work closely with clients and third party vendors with professionalism and exceptional service.- Handle sensitive material, valuable goods and fragile objects with care and professionalism.Examples: - Corporate parties including Tableau, Nintendo, and T-Mobile Corporate Parties. - Charitable auctions including Medical Teams International. - Concerts including Pearl Jam Home Shows, The Foo Fighters, The Who, Zach Brown Band, Doobie -Brothers & Eagles. - Graduation ceremonies including Seattle Colleges, University of Washington Bothell, WGU, and more. Show less

- Cashiering, Restocking, Opening and Closing the Retail Location.- Maintained current store, product and promotional knowledge to drive consistent sales.- Assisted in training new employees on jobsite activities.- Stocked shelves and racks with latest merchandise and changed signage to promote special items.- Drove sales by effectively upselling and cross-selling products to maximize profitability.- Respond to guest questions regarding merchandise and general ballpark… Show more - Cashiering, Restocking, Opening and Closing the Retail Location.- Maintained current store, product and promotional knowledge to drive consistent sales.- Assisted in training new employees on jobsite activities.- Stocked shelves and racks with latest merchandise and changed signage to promote special items.- Drove sales by effectively upselling and cross-selling products to maximize profitability.- Respond to guest questions regarding merchandise and general ballpark information- Assisted in ringing up sales at registers and bagging merchandise.- Drove sales to meet monthly budget goals.- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts in a self-driven environment.- Went above and beyond by developing relationships with repeat customers and increasing customer retention.- Won compensation for winning a seasonal sales goal competition. Show less

- Approach guests and provide them with any information needed about events including Seahawks football, Sounders FC, concerts, and any other events.- Worked in Touch Down City, CenturyLink’s Event Space, providing fans with directions, administering waivers for games, line control, and ensuring the safety of the guests.- Escort fans onto the field Pre-game and Post-game with professionalism and working with guests to understand and comply with CenturyLink Field's policies.-… Show more - Approach guests and provide them with any information needed about events including Seahawks football, Sounders FC, concerts, and any other events.- Worked in Touch Down City, CenturyLink’s Event Space, providing fans with directions, administering waivers for games, line control, and ensuring the safety of the guests.- Escort fans onto the field Pre-game and Post-game with professionalism and working with guests to understand and comply with CenturyLink Field's policies.- Maintained exceptional guest satisfaction by working closely with management and reporting feedback from fans.- Respond to all guests concerns/complaints in a prompt and courteous manner Show less