Madison P. Email & Phone Number

Baltimore, Maryland, United States

Hanover, Maryland, United States

Greet, welcome, and seat guests in the lounge, dining room, or patio, providing exceptional customer service.Assign wait staff to guest sections, manage seating availability, and maintain an organized floor plan.Input and verify guest reservations using the iOS POS system, ensuring accurate details such as food allergies, special occasions, and seating preferences.Handle incoming phone calls and promptly address guest inquiries regarding reservations, menus, and restaurant policies.Assist with bussing and resetting tables to ensure cleanliness and an inviting environment.Clean and maintain the host area and restaurant entrance to uphold a professional and welcoming atmosphere.

Hanover, Maryland, United States

Welcomed and seated guests, provided clean menus and silverware, and offered dining recommendations to enhance their experience.Assign servers to restaurant sections, maintain the seating layout, and track table availability in the Microsoft Windows POS system.Add guests to the waiting list, input customer contact details, provide accurate wait times, and notify them when their table is ready using the Microsoft Windows POS system.Assisted in ensuring a clean and inviting setting by effectively bussing and resetting tables.Genuinely thank guests, wish them a fond farewell, and invite them to return to the restaurant, ensuring a memorable dining experience.

Hanover, Maryland, United States

Acknowledge and assist customers by identifying and addressing their needs, providing quick and accurate answers to inquiries.Efficiently located merchandise using various methods and offered style and outfit suggestions, utilizing mannequins and displays for inspiration.Supported sales floor operations, fitting room assistance, checkout processes, and back-of-house activities as required.Documented all shipments and deliveries, prepared and arranged packages for shipment, and reported any delays, damages, or suspicious items to management.Confirmed online paid orders at the cashier and delivered them to customers, ensuring a seamless transaction experience.Took the initiative to restructure the sales floor and back-of-house, ensuring clothing and accessories were priced and checked in in the stockroom before display.

Towson, Maryland, United States

Input customer information into the Microsoft POS system, checking rewards points and offering to apply them during checkout.Scan coupons during promotions and inform customers of their final purchase amount.Assist customers on the sales floor by answering inquiries about products, sales, and candle information, while recommending add-ons or upgrades for better value.Personalize candles for customers, ensuring a tailored shopping experience.Receive and verify shipments, track missing items, and restock candles and accessories on the sales floor.