I am an accomplished professional with a diverse skill set and around 21 years of experience in the IT industry, specializing in the Telecom domain. I hold an MCA degree and certifications in 6σ GB, ITIL, PM, and Agile practices, demonstrating my expertise in both technical and management roles.As the Head of the Sector, I successfully established the Product Engineering Division for Order Management, Platform, and Revenue Management streams in India. This involved overseeing the setup process and ensuring its smooth operation.Additionally, I served as an Offsite Project Manager for a major Telecom Giant in North America, contributing to the successful Cloud BSS Transformation Project. This role required strong leadership and coordination skills to manage the project remotely and deliver desired outcomes.As an Onsite TM, I led the implementation of Netcracker's Revenue Management Suite in a FullStack Project for a prominent Telecom Giant in LATAM. This involved overseeing various aspects of the project, including rating, billing, payment, collections/accounts receivable, and customer billing management.I have gained hands-on experience with several OSS/BSS products throughout my career, including Metasolv (M6/MSS), ASAP, NetCracker, and NRM. I have worked on transformation, delivery, and maintenance projects, leveraging my in-depth knowledge of these systems.I excel in project management, adhering to globally accepted standards and following all stages of the project life cycle, from initiation and planning to execution, monitoring and controlling, and closing. This ensures that projects are delivered on time, within budget, and meet all quality standards.Operating in a complex matrix environment within a global service delivery setup, I possess strong negotiation and navigation skills. I have successfully delivered results and collaborated with diverse teams, leading them toward achieving shared goals. This includes managing and mentoring technical leads, senior engineers, and graduate hires, ensuring their growth, and fostering a positive and empowering work environment.I am well-versed in Agile methodologies, DevOps tools, and ITIL best practices. I apply these principles to support digital experiences, drive efficient operations, and implement the latest technologies effectively.Overall, my extensive experience, diverse skill set, and proven track record make me a valuable asset in the IT industry, particularly within the Telecom BSS/OSS domain