Mae Ng Email & Phone Number

San Francisco Bay Area

• Debit Client Engagement, where I was responsible for developing and executing on Visa’s debit product strategy and optimizing portfolio performance across issuing clientsClient Consulting
• In-market support: drive conversations with top Visa clients to improve/optimize their debit portfolio performance; track Issuers’ progress against account plans and Visa’s product goals
• Lead effort to evaluate market opportunities and identify areas of growth for debit markets globally
• Develop business cases to justify client investments to improve their overall debit product performance and to deepen their engagement with their consumers
• Provide thought leadership on the client’s operational processes to optimize debit growth using industry best practicesProduct Management
• Lead cross-functional team (Agile Framework): IT, Analytics, Product, Sales to build a global benchmarking tool for Visa’s top clients, $2M project

• Risk SME for the Visa’s Fraud AnalyticsAML
• Partnered with AML and Compliance to provide support on clients subject to government sanctions
• Provided subject matter expertise in the development of Key Risk Indicators and Key Performance Indicators
• Supported Payment System Risk initiatives to ensure global consistency in data management and reportingProduct Management
• Led requirements gathering and UAT for the Fraud Reporting System (FRS) re-write project and was lead on the Fraud Benchmarking Reporting (FPB) tool roll out when it was a standalone reporting tool
• Delivered comprehensive, fact-based fraud benchmarks and insights to meet fast-changing market demands to RSM

• Annual Operating Planning and Global Capital Planning
• Business case development, validated financial models, reviewed vendor contracts and Statement of Work
• Trained FP&A team on fundamentals for business case creation and evaluation
• Reviewed project proposals for financial soundness and produced executive management level summary reports to track capital costs, planned versus spend
• Maintained comprehensive portfolio of Visa's capital investment planning and forecasting process