- Actively contribute to the company’s process improvement, collaborate with teams for efficient procedures.- Rapport-building, Utilize multiple funnels within Salesforce for lead qualification.- Research complex travel requirements and logistics, ensuring government compliance.- Coordinate with global partners with quoting and logistics.- Serve as the main contact throughout the relocation process, effectively managing client concerns for retention and satisfaction.

• Sets goals for performance that comply with company’s plans and vision• Organizes workflow ensuring that employees understand their duties or delegated tasks• Provides constructive feedback and coaching to support employee productivity • Drives Sales rewards and success systems through celebrations • Manages profit preservation and client escalations • Monitors capacity of Sales when hired, transitioning, promoted, and exiting positions • Facilitates training and onboarding of new team members

• International inside sales consultant responsible for generating $850,000+ annually. • Establishes and develops industry relationships by on-boarding new vendors for new business development 
• Influencing and managing third party vendors worldwide for execution and on site supervision during every pet move 
• Productized the client experience through customized service plans

• Wrote & developed content for electronic marketing campaigns 
• Created “The United Kingdom Process” which documented specific sales and logistics training for the UK 
• Implemented the domestic pilot program which included live webinars to potential clients

• Raises over $700,000 dollars annually by procuring major gifts• Manages solicitation programs and strategies to increase donor database by 10% every year• Creates and implements an annual communication and direct mail plan with measurable outcomes• Responsible for brand management by creating all promotional materials, branding guidelines, and messaging strategies• Manages foundation funding by implementing a comprehensive grant-writing program• Prepares, tracks, and coordinates program budget and cost projections• Manages volunteer involvement and production on all aspects for special events.

• Employee relations, served as liaison between health care providers and employees• Assisted with day-to-day activities such as processing payroll, new hires, terminations and managing and distributing insurance benefits to over 300 employees.

• Oversaw all project management for the marketing team• Created B2B software marketing to effectively represent the products aimed at executive level staff• Recruited, trained and supervised a software support team while managing any escalations• Responsible for generating leads through campaigns and increased website traffic through an integrated marketing plan• Event coordination for trade shows & conferences while overseeing all event budgets.

• Pitched and developed relationships with media outlets while maintaining the database of over 2,000 media contacts• Oversaw planning and promotion of Captiva’s SXSW showcase• Supervised and delegated communication responsibilities to a team of five interns.