Maha A. Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

- Possess expertise in EFQM, KAQA, ISO standards, and project management.- Develop and implement quality management systems.- Identify operational gaps and ensure compliance with quality standards.- Create performance measurement systems and reports for improvement.- Implement continuous improvement initiatives for efficiency and excellence.- Assess entities for King Abdulaziz Quality Award qualification.- Prepare procedures aligning with department responsibilities.- Ensure compliance with legal standards and regulations.

Saudi Arabia

- Improved operations by submitting reports focused on high-quality services and customer satisfaction.- Analyzed service levels and managed quality improvements.- Prepared customer satisfaction questionnaires.- Monitored and reported key quality indicators.- Ensured services aligned with organizational goals.

Saudi Arabia

- Organized and managed daily office operations.- Handled phone calls, directed them to the appropriate individuals, or provided necessary information.- Tracked rent payments and ensured timely transfers to the landlord.- Provided administrative support to managers or various teams within the office.

Bachelor'S Degree, Applied Chemistry

- Apply fundamental chemical principles to solve real-world problems in industry and research. - Develop proficiency in laboratory.

Diploma Of Education, Computer Applications

- Develop proficiency in using computer software applications for various business and technical tasks. - Apply problem-solving skills.