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Rishad Mahasoom Email & Phone Number
Product and Engineering Leader
at
T-Mobile
2 work emails found
@t-mobile.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Product and Engineering Leader
Location
Richardson, Texas, United States
Company size
Who is Rishad Mahasoom? Overview
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Quick answer
Rishad Mahasoom is listed as Product and Engineering Leader at T-Mobile, a with 90699 employees, based in Richardson, Texas, United States. AeroLeads shows a work email signal at t-mobile.com and a matched LinkedIn profile for Rishad Mahasoom.
Rishad Mahasoom previously worked as Product & Engineering Leader at T-Mobile and Engineering Product Manager at Anritsu. Rishad Mahasoom holds Ms, Computer Science from University Of Houston.
Company email context
Email format at T-Mobile
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{first}.{last}@t-mobile.com
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AeroLeads found 2 current-domain work email signals for Rishad Mahasoom. Compare company email patterns before reaching out.
Profile bio
About Rishad Mahasoom
Rishad Mahasoom is a Product and Engineering Leader at T-Mobile. He possess expertise in lte, clearcase, software development, umts, embedded systems and 17 more skills. Colleagues describe him as "Rishad joined the Anritsu Support Team as technical advisor and quickly established himself within the organisation. He was soon promoted to Protocol Team Lead and also spent a short spell managing support for all protocol products and RF conformance products for our US customer base as well as the financials. He is well organised, articulate and easy to work with. I would have no hesitation recommending him for a Senior Middle Management role in leading edge Technical Companies."
Listed skills include Lte, Clearcase, Software Development, Umts, and 18 others.
Current workplace
Rishad Mahasoom's current company
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T-Mobile
6 roles
Rishad Mahasoom work experience
A career timeline built from the work history available for this profile.
Product & Engineering Leader
Current
Dec 2016 - Present
Engineering Product Manager
Managing a team of Engineers, supporting Anritsu Protocol Test products within the Americas region (US, Canada, Brazil) for Tier 1 support and all global customers for Tier2 Product Support. Broad responsibilities included Improving Support Responsiveness, Increasing customer engagement, Line Management and Development of staff, Budget/Finance tracking, Escalation handling and Executive Reporting Responsibilities• Defined and Managed the implementation of the process to track field issues and product problems using Salesforce CRM. Created reports and databases to monitor the SLA resolution times and performance of the team and achieved industry standard SLAs on all products (90% end-to-end)• Created, Improved and Maintained Product Support processes and documentation within the company and maintained ISO 9001 Audit readiness for the Support function.• Budget and P/L tracking for Americas Region Support function (~$3.8M Support Budget per year)• Proactively followed up with Customers, Product management and Sales to make sure issues are resolved from customer perspective. Advocated taking ownership of customer issues within Support team for a ‘cradle to grave’ approach for issue resolution. • Project Management of new system installations/commissioning/verification at customer sites along with providing training with a focus on customer satisfaction on system delivery.• Handled Tier 1/2 escalations from Customers. Developed tools and techniques to monitors customer specific Service Level Agreements, generated reports and presented to customer, when required. • Proactively engaged with Product Management and Engineering to drive customer advocacy. Ensure support issues are prioritized based on customer impact and release decisions are made with Support input• Define career development plans for team members and track performance and ensure career pipeline for overall team aligns with regional support needs
Mar 2014 - Oct 2016
Technical Advisor
Mar 2014 - Oct 2014
Jul 2009 - Mar 2014
Sr. Member Of Scientific Staff
Jan 2000 - Jun 2009
Team & coworkers
Colleagues at T-Mobile
Other employees you can reach at tmobile.com. View company contacts for 90699 employees →
TL
Thang Le
Colleague at T-MobileStafford, Texas, United States
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KH
Kelly Hollon
Colleague at T-MobileOverland Park, Kansas, United States
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GM
Gage Murray
Colleague at T-MobileGreater Cleveland, United States
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LG
Lauren Gallo
Colleague at T-MobileAurora, Colorado, United States
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KC
Kevin Canavan
Colleague at T-MobileGreater Tampa Bay Area, United States
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SB
Sherry Burks
Colleague at T-MobileOverland Park, Kansas, United States
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CD
Craig Davidson
Colleague at T-MobileTelford, England, United Kingdom
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AA
Abdijibar Ahmed
Colleague at T-MobileLangenfeld, North Rhine-Westphalia, Germany
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CC
Craig Conley
Colleague at T-MobileCincinnati, Ohio, United States
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AF
Antonio Frias
Colleague at T-MobileSan Francisco, California, United States
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Thang Le
Colleague at T-MobileStafford, Texas, United States
View →
KH
Kelly Hollon
Colleague at T-MobileOverland Park, Kansas, United States
View →
GM
Gage Murray
Colleague at T-MobileGreater Cleveland, United States
View →
LG
Lauren Gallo
Colleague at T-MobileAurora, Colorado, United States
View →
KC
Kevin Canavan
Colleague at T-MobileGreater Tampa Bay Area, United States
View →
SB
Sherry Burks
Colleague at T-MobileOverland Park, Kansas, United States
View →
CD
Craig Davidson
Colleague at T-MobileTelford, England, United Kingdom
View →
AA
Abdijibar Ahmed
Colleague at T-MobileLangenfeld, North Rhine-Westphalia, Germany
View →
CC
Craig Conley
Colleague at T-MobileCincinnati, Ohio, United States
View →
AF
Antonio Frias
Colleague at T-MobileSan Francisco, California, United States
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2 education records
Rishad Mahasoom education
Ms, Computer Science
Be, Computer Science
FAQ
Frequently asked questions about Rishad Mahasoom
Quick answers generated from the profile data available on this page.
What company does Rishad Mahasoom work for?
Rishad Mahasoom works for T-Mobile.
What is Rishad Mahasoom's role at T-Mobile?
Rishad Mahasoom is listed as Product and Engineering Leader at T-Mobile.
What is Rishad Mahasoom's email address?
AeroLeads has found 2 work email signals at @t-mobile.com for Rishad Mahasoom at T-Mobile.
Where is Rishad Mahasoom based?
Rishad Mahasoom is based in Richardson, Texas, United States while working with T-Mobile.
What companies has Rishad Mahasoom worked for?
Rishad Mahasoom has worked for T-Mobile, Anritsu, Hitachi Communication Technologies America, Inc., and Nortel.
Who are Rishad Mahasoom's colleagues at T-Mobile?
Rishad Mahasoom's colleagues at T-Mobile include Thang Le, Kelly Hollon, Gage Murray, Lauren Gallo, and Kevin Canavan.
How can I contact Rishad Mahasoom?
You can use AeroLeads to view verified contact signals for Rishad Mahasoom at T-Mobile, including work email, phone, and LinkedIn data when available.
What schools did Rishad Mahasoom attend?
Rishad Mahasoom holds Ms, Computer Science from University Of Houston.
What skills is Rishad Mahasoom known for?
Rishad Mahasoom is listed with skills including Lte, Clearcase, Software Development, Umts, Embedded Systems, Tcp/Ip, Wireless, and 3Gpp.
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