Provided compassionate care to residents, ensuring their comfort and well-being.Administered treatments and accurately recorded resident information.Assisted with admissions, ensuring rooms were prepared and residents were settled.Supported residents with personal care tasks, including hygiene and mobility assistance.Facilitated mealtime routines and maintained a clean and safe environment.Upheld resident rights and confidentiality, fostering a supportive and respectful atmosphere.Collaborated with interdisciplinary teams to meet the diverse needs of residents effectively.

Assists with meeting direct patient care needsConsistently fosters a healing environment with respect and kindness demonstrating respect for all individuals with sensitivity to cultural diversityContributes to the plan of care through ongoing communication with the RNAssists with patient data and specimen collection includes vitals, EKGs, blood sugar levelsAssists with equipment preparation and set upCompletes hourly patient care rounds, anticipating patient needs proactivelyResponds to patient and family requests, including answering patient call lights ina timely mannerOther duties as assigned

Greet and assist visitors at the front windowFollow the NWH and Laboratory CAREfirst Standards of PerformanceSort, prioritize, and receive samples that arrive at the Front Window and through the pneumatictube systemPatient Registration & Ordering duties:Accurately enter information from lab requisition (including patient name, dob, unit number, requesting area, insurance information, time sample drawn, physician’s name, tubes received, tests requested, general comments) into registration and ordering systems. Affix bar-coded labels to requisition and tubes to further processing.Transports bar-coded specimens to technical areas for testingTransports bar-coded samples to centrifuges for further decanting and storageResponds to routine telephone inquiries regarding patient test results and Laboratory servicesOperates the MPA (Modular Pre-Analytics) SystemProcesses add-ons: locates sample, adds tests to original accession numberQC requisitions after Registration and Order EntrySorts and files lab requisition in alphabetical orderFollow departmental protocols to capture errors (LIS Error tracking System, Safety Report, etc)Maintain safe and clean working environmentAssists Senior MLAs and laboratory management with special projects relating to specimenprocessing

As a summer intern at IPRO, my focus was on aiding patients with End-Stage Renal Disease (ESRD) and undergoing dialysis in their journey towards finding a suitable transplant center. My primary responsibility was to assist patients in navigating the often complex and overwhelming process of finding a transplant center. One of the projects I undertook during my internship was to update and enhance the Kidney Transplant Compare app developed by IPRO.