Maher Al Mufti Email & Phone Number

Dubai, United Arab Emirates

- Forge relationships with new customers, including management and executive stakeholders, and understand their objectives- Maintain a high level of professionalism in the handling and managing of enterprise accounts- Monitor customer usage, adoption, and customer health metrics- Perform periodic business reviews with customers to confirm satisfaction, resolve technical issues, and continually drive successful product adoption- Continually work with customers, including… Show more - Forge relationships with new customers, including management and executive stakeholders, and understand their objectives- Maintain a high level of professionalism in the handling and managing of enterprise accounts- Monitor customer usage, adoption, and customer health metrics- Perform periodic business reviews with customers to confirm satisfaction, resolve technical issues, and continually drive successful product adoption- Continually work with customers, including management and executive stakeholders, per prescribed engagement model to support ongoing successful adoption of KnowBe4's products and to drive additional value throughout the lifetime of the subscription term- Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers- Coordinate with technical support for technically complex questions- Help the administrator develop and manage a mature security awareness program- Leverage new and existing tools, processes and best practices to ensure customers are realizing the greatest possible value from KnowBe4- Meet and exceed bookings targets and quotas- Maintain impeccable administration of your accounts in the company's CRM Show less

Bahrain

• Develop, implement and maintain a global security awarenessprogram (KnowBe4) covering topics across various Information Security andRisk Management domains• Leadership skills in terms of creating an environment for learningand sharing of cyber security awareness (KnowBe4)• Coordinate program with other employee programs andcommunications (e.g., HR-led training) by working collaborativelywith colleagues across departments• Develop and maintain a security… Show more • Develop, implement and maintain a global security awarenessprogram (KnowBe4) covering topics across various Information Security andRisk Management domains• Leadership skills in terms of creating an environment for learningand sharing of cyber security awareness (KnowBe4)• Coordinate program with other employee programs andcommunications (e.g., HR-led training) by working collaborativelywith colleagues across departments• Develop and maintain a security awareness program (KnowBe4) thateffectively changes behaviors, helping employees to act in asecure manner, and reducing the risk to the organization• Experience of creating role-based security awareness trainingprogrammes (KnowBe4)• Experience of working with all stakeholders (up to ExecutiveManagement)• Lead an instructive initiative - an interactive workshop coveringsocial engineering topics while representing NGN International• Responsible for an External Attack Surface Management tool -monitoring, filtering and reporting back to the client aboutvulnerabilities that might affect their organization• Implementation and configuration of switches• Implementation configuration of firewalls Show less

Bahrain

Continuous monitoring and interpretation of threats using IDS andSIEM• Investigate malicious emails, domains, IPs using open-source toolsand recommended blocking based on analysis• Research new and evolving threats and vulnerabilities usingsecurity blogs• Conduct log analysis using FortiSIEM• Monitoring and analysis of security events to determine intrusionand malicious events

Al Hamalah, Northern Governorate, Bahrain

Al Seef, Capital Governorate, Bahrain

1) Present, promote and Sell Digital Signage Products / Services (Pixel LED's, Videowalls, Kiosks, etc.) using solid arguments to existing and prospective customers.2) Coordinate sales effort with team members and other departments.3) Expedite the resolution of customer problems and complaints to maximize satisfaction.