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Richard Poole Email & Phone Number

MSP Partner Success Manager at KnowBe4
Location: Bradford, England, United Kingdom 12 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
MSP Partner Success Manager
Location
Bradford, England, United Kingdom
Company size

Who is Richard Poole? Overview

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Richard Poole is listed as MSP Partner Success Manager at KnowBe4, a with 963 employees, based in Bradford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Richard Poole.

Richard Poole previously worked as Enterprise Solutions Specialist at Tech Source and Solution Sales - Hybrid DC & Networking Specialist at Ccs Media Limited. Richard Poole studied at Nab Wood Grammer School.

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Email format at KnowBe4

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KnowBe4

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Profile bio

About Richard Poole

As a results-oriented sales specialist, my experience spans a diverse range of organisations and regions. I value the power of enablement, the importance of strategic foresight and the impact of decisive sales leadership.Determined and highly motivated, I have a proactive attitude and look to find solutions for every scenario. I am customer focused and work closely with all stake-holders to provide the best service possible, ensuring objectives can be met that provide the best outcome for all concerned.๐™Ž๐™ ๐™ž๐™ก๐™ก๐™จ ๐™–๐™ฃ๐™™ ๐™€๐™ญ๐™ฅ๐™š๐™ง๐™ž๐™š๐™ฃ๐™˜๐™š๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜Developing the relationship between key-stakeholders for the duration of the opportunity and beyond๐—ก๐—ฒ๐˜„ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฑ๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜Nurturing net new logos via traditional and more modern methods of development. Not shy of bringing in additional resources to assist in the development of the account๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€I believe in good customer services โ€“ do what you say, by when you say it will be done. A mistake or error can be forgiven if you own it.๐—ง๐—ฒ๐—ฐ๐—ต๐—ป๐—ผ๐—น๐—ผ๐—ด๐˜†-๐—ณ๐—ผ๐—ฐ๐˜‚๐˜€๐—ฒ๐—ฑ ๐—บ๐—ถ๐—ป๐—ฑ๐˜€๐—ฒ๐˜Always looking at growing my technology stack knowledge๐—ฉ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜Bringing a vendor to an opportunity early is key to helping win. Strong admin skills and open and honest conversations allow the vendor teams to trust your judgement.

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Richard Poole's current company

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KnowBe4
Knowbe4
MSP Partner Success Manager
clearwater, florida, united states
Website
Employees
963
AeroLeads page
12 roles · 32 years

Richard Poole work experience

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Msp Partner Success Manager

Current

United Kingdom

May 2024 - Present

Enterprise Solutions Specialist

Uk Wide

Employed as an overlay/presales person to work with the wider sales team on enterprise opportunities around server, storage, and networking.Working with the end user and the account manager at Tech Source, I was relied upon to understand the requirements and to bring forward the appropriate solution(s).I had responsibility for deal registration with the vendors, engaging with manufacturers around best-fit solutions and technical demonstrations where appropriate. I had aโ€ฆ Show more Employed as an overlay/presales person to work with the wider sales team on enterprise opportunities around server, storage, and networking.Working with the end user and the account manager at Tech Source, I was relied upon to understand the requirements and to bring forward the appropriate solution(s).I had responsibility for deal registration with the vendors, engaging with manufacturers around best-fit solutions and technical demonstrations where appropriate. I had a close working relationship with all stakeholders, including the relevant teams within distribution.During my first month, I increased the profit on an existing opportunity by 37%, negotiating with both vendor (Dell) and the distributor. Also during my short time there, I worked with an account manager on an IT refresh for a fabrication firm who required a complete solution taking in server, storage (inc. cloud), data-security, networking and professional services โ€“ this was an ยฃ80k deal with around 20% profit. Show less

Jan 2024 - Feb 2024

Solution Sales - Hybrid Dc & Networking Specialist

West Yorkshire, England, United Kingdom

Employed by the divisional Director, I was part of a team of Solution Specialists that assisted internal account managers in specific market areas. I worked in the hybrid DC and Networking team, providing support on server, storage and networking (on-prem & cloud) end-user requirements, expanding the solution to help increase wallet-share in the account and to provide a base for the pre-sales team to put together a highly-technical scope of works to suit the requirement.I gotโ€ฆ Show more Employed by the divisional Director, I was part of a team of Solution Specialists that assisted internal account managers in specific market areas. I worked in the hybrid DC and Networking team, providing support on server, storage and networking (on-prem & cloud) end-user requirements, expanding the solution to help increase wallet-share in the account and to provide a base for the pre-sales team to put together a highly-technical scope of works to suit the requirement.I got myself involved in sales calls, providing a resource to account managers to help uncover enteprise hardware solutions, where the end user may not have been aware of our skillset within that market segment.I worked closely with all stake-holders, including vendors, manufacturers and distribution teams in order to progress deals, provide pricing models, upload end user quotations to the internal CRM and advise how best to proceed with the opportunities. Show less

Sep 2022 - Jan 2024

Enterprise Solutions Consultant

Bradford, United Kingdom

Responsible for working with the internal sales teams to bring enterprise hardware opportunities to close. This involved scoping the opportunity out with the end user, engaging at all levels with vendor, distribution, and technical teams where appropriate.I was responsible from cradle to grave on many opportunities, strong administration and deadline management were vital skills required because of this.Many of the server and storage opportunities were based within theโ€ฆ Show more Responsible for working with the internal sales teams to bring enterprise hardware opportunities to close. This involved scoping the opportunity out with the end user, engaging at all levels with vendor, distribution, and technical teams where appropriate.I was responsible from cradle to grave on many opportunities, strong administration and deadline management were vital skills required because of this.Many of the server and storage opportunities were based within the education sector, I also worked on several โ€œConnect the Classroomโ€ DfE requirements Show less

Apr 2020 - Sep 2022

Senior Account Manager

Bingley, England, United Kingdom

I started at BIST as an account manager, responsible for developing my own client base. This was conducted in a variety of ways including telephone calling, client exploration via resources such as LinkedIn and outbound email marketing.As an account manager, I was responsible for sourcing my end-usersโ€™ requirements, via our network of preferred suppliers, proving quotes, closing, and managing the supply. This could involve processing deal registrations and working with vendors onโ€ฆ Show more I started at BIST as an account manager, responsible for developing my own client base. This was conducted in a variety of ways including telephone calling, client exploration via resources such as LinkedIn and outbound email marketing.As an account manager, I was responsible for sourcing my end-usersโ€™ requirements, via our network of preferred suppliers, proving quotes, closing, and managing the supply. This could involve processing deal registrations and working with vendors on individual deals. Show less

Apr 2018 - Apr 2020

Senior Sales Executive

Leeds, United Kingdom

Jan 2017 - Mar 2018

Cost-Effective Supplier Of Hp/Ibm Servers, Storage, Options And Upgrades

Server Parts Limited

I supply HP and IBM servers, storage and associated upgrades and options to clients worldwide. I'm able to source brand new retail servers/options as well as hard to source or EOL hardware. Also able to supply Cisco and Procurve networking switches. I offer a cost-effective altenative to buying from e-tailers or traditional resellers when you have server or storage requirements.

Oct 2008 - Mar 2018

Uk Area Manager

Working for a broker, building client relationships with resellers across the UK to offer the products that Infotheek (Xeptor) could offer.

Apr 2008 - Sep 2008

General Manager

Responsible for the day to day account handling of many of the clients at Premier IT. Also responsible for the purchase of IT hardware/software/services for resale.

2005 - 2007 ~2 yrs

Sales Account Manager

Business It Support Team
2004 - 2005 ~1 yr

Sales

Marcus Limited (Tomorrows Office)
1995 - 1997 ~2 yrs
Team & coworkers

Colleagues at KnowBe4

Other employees you can reach at knowbe4.com. View company contacts for 963 employees →

1 education record

Richard Poole education

  • Nab Wood Grammer School
    Nab Wood Grammer School
FAQ

Frequently asked questions about Richard Poole

Quick answers generated from the profile data available on this page.

What company does Richard Poole work for?

Richard Poole works for KnowBe4.

What is Richard Poole's role at KnowBe4?

Richard Poole is listed as MSP Partner Success Manager at KnowBe4.

Where is Richard Poole based?

Richard Poole is based in Bradford, England, United Kingdom while working with KnowBe4.

What companies has Richard Poole worked for?

Richard Poole has worked for Knowbe4, Tech Source, Ccs Media Limited, Bist Group, and Ware247 Ltd.

Who are Richard Poole's colleagues at KnowBe4?

Richard Poole's colleagues at KnowBe4 include Angelique Pearl Silva, Terri Dill, Sacp, Alanna Rubin, Kevin D. R., and Tiffany Rich, Lssgb.

How can I contact Richard Poole?

You can use AeroLeads to view verified contact signals for Richard Poole at KnowBe4, including work email, phone, and LinkedIn data when available.

What schools did Richard Poole attend?

Richard Poole studied at Nab Wood Grammer School.

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