Maira Ramos, Ctfl Email & Phone Number

Provide support for the Global Electronic Approval Routing System (GEARS) platform used by all branches of the military, Department of Defense Civilians, and Contractors worldwide. Position Title: Configuration Management Specialist* Train incoming team members on GEARS application.* Manage, maintain, and provide support for GEARS including 250,000+ users.

Ft. Huachuca, AZ

Provide support for the Global Electronic Approval Routing System (GEARS) platform used by all branches of the military, Department of Defense Civilians, and Contractors worldwide. Position Title: Web Application Developer · Manage, maintain, and provide support for GEARS including 250,000+ users, 150,000+ packets on three sites, serving all branches of.

Ft. Huachuca, AZ

Edit build guides, system test plans, concept of operations, memoranda, engineering installation plans, and other documents issued by U.S. Army Network Enterprise Technology Command’s directorates. Assisted with processing over 900 delinquent document support requests within a 2-month period. Position Title: Documentation Team Lead/Technical Editor ·.

Sierra Vista, AZ

Tested biometric registration software used on the field, wrote and reviewed test cases, documented defect reports, and provided direct information to developers regarding defects. Position Title Software Test Engineer · Wrote and executed regression and validation test cases using Test Trac Client. · Wrote defect reports in both JIRA and Microsoft Team.

Sierra Vista, AZ

Started as an administrative assistant and through my organization of the policies and procedures of the position, cataloging of over 1,000 program-specific and commercial CDs, and the creation of the team’s newsletter, which was distributed to the sector’s corporate officers, the management offered me a software testing technician position. Position.

Sierra Vista, AZ

* Created Standard Operating Procedures manual for position detailing all processes of assigned duties and tasks.* Created, wrote for and produced monthly newsletter.* Initialized the cataloging, archiving and maintenance of over 1,000 program-specific and commercial software CDs.* Property book back up for issuing hand receipts, inventory of equipment.

* Conduct 2-day new team member orientation* Write for Hotel's internal monthly newsletter* Provide training guidance to departments * Assist with team member recognition programs * Coordinate and maintain track of Hilton-brand mandated training* Serve as Manager on Duty as required

Mescalero, NM

Training Manager later promoted to Senior Training Manager * Create and conduct customer service training classes for team members * Photograph, write for, and produce company's internal monthly magazine * Developed and conduct supervisory skills and management classes for front-line supervisors * Edited training manuals, job aids, evaluations, and test.