Thomas Anklewich Email & Phone Number

San Diego, CA

Navy Marine Mammal Program

Rockville, MD

• Systems Administration and Support for 200+ users across numerous branches and locations.
• Extensive use of Active Directory in managing the domain controllers of numerous locations.
• Created and managed GPOs for the various roles of users in a Mortgage/Banking environment, ensuring strict authentication and authorization of rights due to the sensitive nature of the industry.
• Administered and monitored several interlocking banking/enterprise systems.
• Helped develop security procedure involving MFA and management of logins for local and domain admins.
• Symantec administrator charged with actively monitoring and quickly responding to active threats, ensuring clients and definitions are up to date, and running reports to ensure compliance with the security policy.

Clarendon, VA

• Served as primary IT support for entire AECOM Arlington office of 750+ employees.
• Responded to user service requests and expediently resolved trouble tickets to maximize system up-time.
• Deployed new workstations and printers, installing operating systems, applications, drivers, and configuring network properties and hardware.
• Ensured quick resolution of user concerns and escalated more complicated support issues to senior help desk representatives and field service engineers.
• Managed Active Directory creation including: AD Users and Computers, DNS, DHCP, Group Policy, File Services, Print Services, Certificate Services.
• Executed maintenance procedures, including system upgrades, patch management, and system backups.

• Provided technical assistance to ease the transition from Oracle R11i to R12.
• Participated in theme and strategy development sessions with, and provided project updates to the executive team.
• Ran SQL queries and stored procedures to view and update tables and key values.
• Created SQL database backups and restores.
• Performed regular functionality tests on the database to maintain performance.
• Ensured quality control by following and updating Oracle support service requests.

Old Town Alexandria

• Served as lead personnel supporting central IT unit to service more than 25 autonomous departments, and provided support to Department IT Coordinators & subsidiary help desks using SCSM 2010 Incident, Change, and.
• Active Directory Administrator for user, computer, and group objects on a Windows NT domain. Served as lead technician for Active Directory 2012 upgrade to include planning architecture, organizational unit structure.
• Managed the New PC Deployment program for 2800 workstations by training and supervising three technicians, developing a reconciliation report to manage new equipment procurement through deployment phases, and securing.
• Windows 7 migration technician using SCCM 2007/2012 to implement, analyze, troubleshoot, and document task sequences, including the maintenance of base image driver sets for 15 different PC models.
• Installed numerous & complex department-specific applications, requiring extensive use of ODBC SQL 2000 – 2008 clients and Oracle 11g clients.
• Acted as Symantec Administrator (at SEP 11/12), Microsoft Exchange/Office 365 Administrator, and collaborated with other ITS divisions and vendors on enterprise software implementation projects.

Washington, D.C.

• Managed secure network storage of electronic files.
• Managed electronic and physical filing systems to improve the organization of documents.
• Organized and analyzed EDiscovery.
• Reviewed and analyzed case documents using various litigation software.
• Assisted in the preparation of billings.
• Performed general and legal research to assist with trial preparation.