Daniel Makonor Email & Phone Number

Lagos, Nigeria

Project name: Finance Automation ProgramProject client: Nigerian Liquefied Natural Gas (NLNG)Working on a large-scale transformation program is both challenging and rewarding. I had the privilege to contribute to three critical finance automation initiatives: Debit Note AutomationAutomated Financial ReportingAgeing Report System.Here are some of my key roles and responsibilities:Driving Collaboration: Actively facilitating cross-functional collaboration between stakeholders, SAP consultants, developers, and business teams to ensure alignment and clarity of objectives.Process Analysis & Optimization: Working closely with stakeholders to understand the current workflows, identify gaps, and propose scalable solutions tailored to the organization's needs.Requirements Gathering & Documentation: Developing comprehensive documentation such as Solution Design Documents (SDDs), Functional Design Documents, Product Backlog, Process Flow Diagrams, and Acceptance Criteria to ensure seamless execution.Solution Design & Validation: Partnering with technical teams to design robust solutions while validating that deliverables meet business needs and adhere to best practices.Ensuring Agile Delivery: Driving sprint planning, daily stand-ups, and retrospectives to ensure timely delivery of project milestones while fostering a culture of continuous improvement.Testing & QA: Leading UAT sessions to validate functionalities, identify potential gaps, and ensure the solution aligns with end-user expectations.Change Management: Supporting stakeholders in transitioning to the new systems by designing user training, creating process guides, and facilitating smooth adoption of new tools and processes.Value Delivery: Ensuring that the delivered solutions bring measurable improvements in efficiency, data accuracy, and reporting reliability, empowering NLNG’s finance team with modernized tools.It has been an incredible journey of learning, innovation and teamwork.

Project name: Enterprise Risk Data ProgramProject client: Access Bank Group, Access Subsidiaries, Access Corporation and Portfolio Companies. Core requirement gathering from Access Bank Group Enterprise Risk Management Units. Managing change request with and all technical requirements documentation (As-Built, Functional requirements docs, Business requirements doc, BI Assist training manual)Oversight of dashboard development for the 21 different Risk Management Areas under Enterprise Risk (ALM, Liquidity, Capital, Market Risk, ICSG, Reputational & Strategic, Legal, ESRM, Economic Intelligence, Remedial Asset), Credit Risk (Credit Admin & Governance, Credit Monitoring, Credit Portfolio, Retail, Trade, Project Monitoring), Conduct & Compliance, Subsidiaries and Operational RiskCreated product roadmap, product backlogs document, issue logs docs, functional requirements documents and business requirements specification templates to align dashboards with business goals.Anticipating client’s needs, acting as primary liaison between the stakeholders, business and growth unit and the dev team.Co-ordinating team (data engineers and data analyst) scrum ceremonies and other team meetings to clear blockers and manage other team dependencies on dashboard development.Interpreting client’s business requirements specification to data engineers and data analyst (report developers).Repeating all of the above in Access bank across Cameroon 🇨🇲, Ghana 🇬🇭 , Kenya 🇰🇪, South Africa, Mozambique 🇲🇿 , Gambia 🇬🇲 , 🇧🇼, Sierra Leone, Rwanda 🇷🇼, Democratic Republic of Congo, Zambia 🇿🇲, Guinea, Botswana and across all verticals (Pensions, Insurance, Lending, Payment and Asset management.)

Lagos State, Nigeria

HighTable is a hospitality marketplace that connects users to prime hospitality businesses across Africa.Products include: HighTable Consumer, Restaurant, Events, Hotels and hiPayTeam: Product Managers, Product Owners, Designers and Developers.Oversight functions of scrum team consisting of frontend, backend, software testers and product designers, product managers and product owners.Successfully deployed a 6 weeks MVP for the cloud-based solution on HighTable Business consisting of menu management, reservation and booking of spot and spaces, order management, Reviews, dashboard reporting and migrating existing users on the hospitality solution.Successfully completed HighTable Consumer web-based solution where customers could place order for food from different vendors, view the different dishes, book spots, spaces and make reservation, make reviews, rate vendors and perform other related social settings.Managing product development processes on hiPay and property management (hotel) app along with engineers and product team.

Lagos State, Nigeria

Resolution of both major functional and user experience bugs around the HighTable Consumer app.Created product roadmap using Lucid app, products backlogs & sprint boards on Trello, epics on Jira and product documentation on Confluence to align dashboard product with business goals.Anticipating client’s needs, acting as primary liaison between the stakeholders, business and growthand the dev team.Coordinating scrum ceremonies with the different scrum team to plan sprint goals, daily standup to clear blockers, sprint review to show and demo new features and sprint retro for proper product and people feedback and manage other team dependencies on product development.

Maintaining product vision and managing product backlog.Prioritizing development needs and overseeing development stages right from dev to staging and production.Created product roadmap to align product with business goals.Anticipating clients needs, acting as primary liaison between the stakeholders and the dev team.Create users stories and evaluating product progress at each iteration.Building product strategies along with scrum team to integrate 10 to 12 third party capabilities and 5 to 6 triggers daily using their API or OAuth functions. Coordinate manual testing and carried out smoke test of new integrations on staging environment to facilitate software quality assurance.Get 3rd party integrations (Facebook, Google, Asana, LinkedIn, Slack, GitHub, Dropbox, Trello, Typeform, Zoom, Paystack, Twitter, Office 365, Twilio and Calendly) app reviews and request for their capabilities and triggers to be used on live environment for users.

Data & metrics visualizations and presentations to stakeholders using business intelligence tools for the sole purpose of business strategy and critical business decisions.Identified bottlenecks to reduce customers time navigating support channels like the website and Quabbly core by 6 minutes through data visualization on Mongo Charts and Metabase.Created clusters in Python to identify inactive users that require future products by Quabbly.Worked with customer success and product team using to identify patterns and trends in customers account monthly and annual renewals and percentage of these customers on the different product plan over time.Applied a model in Scikit-Learn to understand and predict how customers use the different products (Automation, Forms – Public, Easy and Quiz, Templates, Dashboard and Document generation) in Quabbly Core.

Lagos

• Constructed a real-time reporting infrastructure for the Trade and Exchange Department (TED) of the Central Bank of Nigeria that standardized metrics across countries, sectors and local banks.• Created Ad hoc operational reports for Nigerian local banks to view and spill reports on the investor module of the Electronic Certificate of Capital Importation (ECCI).• Wrote basic to advanced SQL dynamic queries to support operational and business activities for the local banks and CBN on the ECCI project.• Designed robust taxpayer, payment and adhoc reports for the Federal Inland Revenue Service (FIRS) using Microsoft SSRS.• Built custom reporting application embedded as a module to the main web app. This report gave the health application real time metrics on location, administration and enrollees data and the pilot solution was adopted by Ogun state government with over 2 million enrollees. (Healthnet).• Built a custom reporting app for 2 school reporting solution for parents, teachers and school administrators to view different metrics on exam & test performance, behavioral reporting and payment reporting. (Expertplat and PASSIS)• Performed several web scrapings using scrappy to clone both dummy and real-time data with export in CSV format for several reporting and dashboard visualization functions.• Part of the team on an Anti-Money Laundering project with OPAY and EFCC to effect a reporting fraud management solution on their system.Implemented Power BI service across different client solutions and internal Microsoft Power Apps.

Victoria Island, Lagos

Technologies: PHP Laravel, Bootstrap, JavaScript. WordPress | Opencart | Magento

Lagos, Nigeria

Technologies: PHP Laravel, Bootstrap and JavaScript

Lagos, Nigeria

• Served as middle man between the end-users and software developers, to ensure that product information are properly disseminated offline and online.• Gathered and documented client requirements, business needs and project objectives, via feedback sessions and product meetings.• Manage requirements and ensure they are stored in automated systems as product information.• Designed and implemented user set- up, end user training materials and testing procedures.• Conducted User Acceptance Testing (UAT) of the developed applications along with the end-users.• Reported bugs and interacted with the software development team to resolve issues.• Participated and conducted product training sessions for client staff.Major Clients Representatives: Dealafrik Technologies and Ashua Nigeria Limited.Industry/Sector: Ecommerce and Online Retails.