Malcolm Mckay Email & Phone Number

Taking Telephone calls from members of the public in Distress or despair. Also replying to emails and sms texts from the general public.

Dundee College Kingsway Campus

Learning all aspects of managing a team within the Hospitality sector.

Perth, United Kingdom

Making outbound phone calls to people to check what they think of the bus service. Sending out vouchers to potential customers and carrying out surveys on the buses from time to time and then filling out the survey information on the computer.

Working on a large Bt Broadband contract. Handling all inbound calls regarding customer queries. Routing calls through to specific departments. Completing calls within allotted time scales. Keeping an accurate log of all customer communications via computerized systems. Advising customers on activation policies and any noticeable problems with there.

Dundee, United Kingdom

National Pool Lifeguard qualification and HSE First aid at work certificate. Trained in C.P.R and use of a Semi Automatic defibrillator. Main duties of a lifguard include High standards of health and hygiene in the swimming area. Carrying out first aid on injuired bathers. Supervising Bathers in the water. Rescuing bathers in Distress in the water.