I spend most of my time thinking, designing, and implementing automation or better workflows to existing processes to augment productivity in the workplace.Simple Examples:- Automated onboarding/offboarding routines to make the workflow take seconds instead of minutes, hours, or even days in the worst cases. [Active Directory | PowerShell]- Automated DHCP scope checks to identify workstations that are in the wrong network, preventing internet access before the end user is affected. [PowerShell]- Automated user session control on workstations to identify end users who've been logged in for long periods of time or have remained logged in after changing their password. These sessions are auto kicked (and reported) on the nearest weekend during downtime. [PowerShell]More Sophisticated Examples:- Designed an entire Service Desk project from the ground up to better engage end users with the project agents. This includes, but is not limited to, custom forms, automation, request types, screens, workflows, and notifications. [Jira]- Designed custom reports for assets on the local network, serving as trusted resources for internal and external audits. [Lansweeper]- Designed and implemented automated workflows, capable of copying and downloading 1 or more documents internally, as well as externally (SFTP). [GoAnywhere]- Designed and implemented infrastructure to support an Enterprise deployment service. This service is capable of deploying a custom image of Windows 10 to an arbitrary number of workstations. [WDS | MDT]Other skills include:- Windows Administration (Server 2008+, Windows 7+)- Linux Administration (CentOS 6+, RHEL, and Ubuntu)- Programming (Lua, Python)- Cloud Infrastructure (AWS, vCloud)- Microsoft 365 Administration