Malith De Silva Email & Phone Number

Sydney, Nsw, Au

New South Wales, Australia

● Subject matter expert for Intune Endpoint Manager, Azure Active Directory, mobile operating systems, mobile security solutions, Apple Business Manager, Google play console, Zebra device management.● Windows Autopilot. Windows app packaging and deployment. Deploying and managing devices using Intune, SCCM and Group policy.● Create custom configuration policies, security policies, and enabling conditional access policies for company owned and BYO mobile devices as per customer… Show more ● Subject matter expert for Intune Endpoint Manager, Azure Active Directory, mobile operating systems, mobile security solutions, Apple Business Manager, Google play console, Zebra device management.● Windows Autopilot. Windows app packaging and deployment. Deploying and managing devices using Intune, SCCM and Group policy.● Create custom configuration policies, security policies, and enabling conditional access policies for company owned and BYO mobile devices as per customer requirements.● Provide coaching and training for the offshore mobility support team based offshore● Streamline the deployment of Android, iOS and Windows Mobile devices.● Liaise with third parties such as Microsoft, Apple, Google, Lookout, Zebra, Citrix etc for troubleshooting and implementing new solutions. Projects - Successfully managed and completed multiple mobility projects which included o The migration of devices, configurations, and apps from Airwatch and other MDM platforms to Intune o Implementation of an Android enterprise dedicated device solutions with managed homescreen and custom OMI configurations for Zebra barcode scanner devices used for baggage scanning at the Airport. o The designing of a customized solution to update the Zebra device operating system over the air using a cloud container to store all OS images, patches and XML configurations. Previously the zebra devices were updated manually using an SD card which took over 40mins per device. o Implementation of Lookout for work mobile threat detection. Show less

Sydney, Australia

● Managing mobile device fleet for some of the biggest corporations in Australia ● Creating custom configuration policies, security policies, and enabling conditional access policies, for company owned and BYO mobile devices as per customer requirements.● Highest escalation point for mobility device related technical issues such as iOS, Android devices.● Creating troubleshooting guides for the tech support teams.● Create and maintain technical and “how to” end user… Show more ● Managing mobile device fleet for some of the biggest corporations in Australia ● Creating custom configuration policies, security policies, and enabling conditional access policies, for company owned and BYO mobile devices as per customer requirements.● Highest escalation point for mobility device related technical issues such as iOS, Android devices.● Creating troubleshooting guides for the tech support teams.● Create and maintain technical and “how to” end user documentation.● Deploying the policies onto devices using in-house device staging methods or over the air using Intune, Android for work, Samsung Knox, Apple automated device enrolment etc.● Streamline the deployment of Android, iOS and Windows Mobile devices. Show less

St Leonards, New South Wales, Australia

• Implementing solutions for managing mobile device fleets​ for SME clients. • Creating custom configuration policies, security policies, and enabling conditional access policies, for company owned and BYO mobile devices as per customer requirements.• Deploying the policies onto devices using in-house device staging methods or over the air using SAASs such as AirWatch, Intune / SCCM, G-Suite, Android for work, Samsung Knox, Apple DEP etc.• Streamline the deployment of Android, iOS… Show more • Implementing solutions for managing mobile device fleets​ for SME clients. • Creating custom configuration policies, security policies, and enabling conditional access policies, for company owned and BYO mobile devices as per customer requirements.• Deploying the policies onto devices using in-house device staging methods or over the air using SAASs such as AirWatch, Intune / SCCM, G-Suite, Android for work, Samsung Knox, Apple DEP etc.• Streamline the deployment of Android, iOS and Windows Mobile devices.• Solve technical issues related to mobile devices. Show less

St Leonards, New South Wales, Australia

• Providing IT and Mobile support to enterprise and government clients.• Managing new and existing device fleet including mobile services by upgrading, adding new connections and providing value added services. • SIM replacements and transfer of ownerships for Telstra services. • Problem solving - issues relating to connectivity, billing and hardware.• Provide customers with technical advice.• Technical Helpdesk support for Mobile Device Management (MDM) enquires.

Leichhardt, Australia

• Trouble shooting problems relating to phones, laptops, modems and tablets. • Providing Customer service including technical advice and sales.• In charge of visual merchandising including demo phones in the store and monitoring and maintaining the security system• Managing, monitoring and maintaining store computers and office network • Installing and configuring software• Ensuring confidentiality of sensitive customer information

Lane Cove, Australia

Managing a store of four people. Interacting with customers face to face and over the phone, POS operation, Time management, Monitoring inventory status and performing regular stock take.

Chatswood, Australia

Colombo, Sri Lanka

Bachelor Of Information Technology (Bit), Systems Administration

Server administration and maintenance, Database administration, Programming principles, IT infrastructure Management, System analysis.

Gce Advanced Level, Mathematics