Major Areas of ResponsibilityResearch and understanding of new and developing laws across the United States and partnering with Legal, HR and business operations to identify actions required for TJX including developing, reviewing and revising company policy and procedures.Develop, document, and implement protocol, communications, and training.Conducts needs assessments and gap analyses to advise and implement HRC strategies.Partners appropriately to optimally create and implement operational programs and procedures for the department and the company.Leads all aspects of the performance management and development of HRC AssociatesPartners to identify compliance-related continuous improvement and automation opportunities to streamline and centralize where possible.Maintains knowledge of dynamic human resources, compliance, and project management standards and trends and benchmarks to advise HRC initiatives.Assesses the human resources and compliance landscape to identify cost and risk mitigating opportunities.Develops and promotes avenues for managers and Associates to offer feedback to reshape internal processes such as with leave management, payroll and timekeeping, and relevant HR audits.Develops and provides communication infrastructure strategy oversight to HR Compliance Team and enables efficient project work, assigned tasks and communication with project teams and business partners.Ensures HRC digital infrastructure (SharePoint/Teams) supports the ability for HR Business Partners to access HRC materials on demand.Develops and manages small and large-scale project plans, role clarity, results, and assignments for broad scale and specific HRC work, including long-term initiatives aligned with the strategic HRC agenda.Navigates complexities and obstacles to delivering on SLAs. Raising and making recommendations for alternate outcomes when needed

Oversees day to day operations of assigned TA Operations verticalSurface problems to manager and strategize/present/recommend solutions in a proactive manner; Execute strategic solutions independently where appropriatePartner with Total Rewards, HRBP’s and client groups on process and HR ComplianceMeet with Recruiting partner teams to understand and anticipate need/education/awareness opportunities for onboarding/compliance/processApprove time off requests and monitor overtime for TA Operations TeamDevelop and design ways to create efficiencies in the scheduling process in a variety of venuesInterview candidates for open TA Operations positions and make recommendationsDevelop and maintain orientation schedule for direct reportsAssists TA Operations Manager in supervising and ensuring the accurate delivery and administration of hiring policies and procedures.In partnership with TA Operations Manager, provide technical guidance to TA CoE on issues including but not limited to: orientation, TMS, and candidate onboardingProvides timely and honest feedback on performanceHandles particularly difficult/complex candidate and partnership issues where appropriateFurnishes monthly reporting to TA CoE Strategy and Operations team on TA Operations productivity and SLA’sFosters relationships with HRXPRESS, Legal, HRIS and HRBPsReporting and Metrics- data analysis, ability to measure and address trends in SLA performance.Drive for Results/Continuous Improvement – driving efficienciesTeam Management – management functions for direct reports including performance, time and attendance, work assignments, and other duties as assigned

-Partnered with Senior Leadership Team, HRBPs, AVPs, Change Management Leads, Organizational Development Team, Store Operations Leads, Legal Partners to build and deliver a transformative system to close to 200,000 end users, which enabled the company to hire over 110,000 new associates in 2019 while decreasing time to file and increasing quality of hires. -Provided support to Human Resource and Operations Leaders regarding new associate onboarding and orientation while partnering with Legal Partners to ensure local and federal compliance. -Delivered training to HR XPRESS, Project SME's, District Admins, HRBPs, Legal, and Change Management Leaders to upskill them in several key functions of TMS. -Developed over 108 different user guides for the field and distribution centers. -Responsible for onboarding and upskilling new TMS Admin. -Focused on continuous improvement for documents such as user guides, tips and tricks documentation, E-Verify content, and Onboarding workbooks.-Admin for the TMS/ONB system for 4,000 stores, 15 distribution centers, and corporate employees.

-Scheduled interviews for candidates, processing Background checks, processing reference check, managing the candidates in a Talent Management System.-Facilitated new hire orientations once a week for all corporate new hires.-Team leader for the processing of new hire paperwork.-Subject matter expert in I-9s.-Partnered with Total Reward on Internal Offer Letters for current associates.

In collaboration with the Store Manager, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area.Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate.Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Manager on Duty (MOD).Collaborate with Store Manager and other functional Assistant Store Managers during new season planning and execution. Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results.Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.

Implementation of new corporate wide incentive program proficiency with the use of AS-400 system for hiring or rehiring/transferring/salary changes/personal changes/leave of absences, proficiency in the use of E-Verify system, implementation of new corporate associate orientations, managed corporate telecommuting policies, and managed/training of the IOS system for associates personal files.2010-2013

Management of sales staff, scheduling of shifts, customer service, night management, and coordinating of bridal parties.Partner with the Assistant Store Manager to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state.Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store.Review KPI results, working with Assistant Store Managers to identify opportunities and corrective actions.Communicate regularly with the applicable functional Assistant Store Manager to review business results, execution of plans/strategies, customer feedback and associate performance.Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors.

Responsibilities include: Collecting of data for Ethanol EPSCoR Project(Experimental Program to Stimulate Competitive Research), cited in the published Bioresource Technology Journal for The effect of glycerol as a sole and secondary substrate on the growth and fatty acid composition of Rhodotorula glutinis, and operating lab equipment.Design and execute laboratory testing according standard procedures, make observations and interpret findingsConduct experiments under defined conditions to verify/reject various types of hypotheses using refined scientific methodsOrganize and store all chemicals substances, fluids and compressed gases according to safety instructionsRecord all data and results in specified forms (paper and electronic) with accuracy and responsibilityMaintain equipment and assist in ordering laboratory supplies