Mallory Dunlop Email & Phone Number

Ontario, Canada

Vaughan, Ontario, Canada

Barrie, Ontario, Canada

CORPORATE TRAVEL - Negotiated corporate rates with various hotels across United States and Canada - Booked all travel for employees including flights, hotels, airport shuttles, rental cars for both domestic and international travel - Prepared travel packages for each employee prior to departure- Purchased health insurance for contractors - Coordinated up to 80 employees traveling at one time - Streamlined more efficient processes in travel planning for new… Show more CORPORATE TRAVEL - Negotiated corporate rates with various hotels across United States and Canada - Booked all travel for employees including flights, hotels, airport shuttles, rental cars for both domestic and international travel - Prepared travel packages for each employee prior to departure- Purchased health insurance for contractors - Coordinated up to 80 employees traveling at one time - Streamlined more efficient processes in travel planning for new hires ADMINISTRATIVE DUTIES - Filing, scanning, distributing mail - Calendar management for Co-CEOs - Distributing staff communications via emails, memo, bulletin postings, etc on behalf of CEOs - Review and prepare documents and Powerpoint presentations for Management - Planned, scheduled, coordinated audio and videoconferences for Co-CEOs and other executives - Minute-taking and distribution for internal and external meetings - Managed/prepared/distributed greeting cards and gift cards for employee birthdays, service anniversaries and other milestones - Prepare expense reports for Co-CEOs - Maintained inventory for employee apparel items - Actively engaged in ensuring safety protocols were set in place for COVID-19 regulationsEVENT PLANNING - Worked with HR Manager to plan employee appreciation events, summer BBQs, golf events and Holiday parties for approx 200 staff members - event timeline, invitations, catering, venue/facility selection, signage, awards, prizing, etc - Prepared for employee meetings – ordered catering, arranged audio visual, ensured meeting spaces are prepared and presentable, greeted guests - Planned bi-annual town halls; preparing and editing PowerPoint presentation and speeches, audio-visual, travel for offsite Executives Show less

Blue Mountains, Ontario

DIGITAL MARKETING/GUEST SERVICES - Increased Instagram followers by over 4000% - Photographed spa environment and created content for social platforms - Monitored activity and managed engagement on all social channels; responded to guest inquiries and online customer reviews - Collaborated with social influencers, travel writers and tourism organizations to develop social campaigns for the Spa & surrounding area- Prepared media kits and coordinated tours for media guests… Show more DIGITAL MARKETING/GUEST SERVICES - Increased Instagram followers by over 4000% - Photographed spa environment and created content for social platforms - Monitored activity and managed engagement on all social channels; responded to guest inquiries and online customer reviews - Collaborated with social influencers, travel writers and tourism organizations to develop social campaigns for the Spa & surrounding area- Prepared media kits and coordinated tours for media guests - Worked with Marketing Director to develop annual social media strategy, content schedule & communications plans - Ensured all online content aligned with Spa's branding standards - Researched social media efforts of competitors; monitored trends to ensure Spa met industry standards and best practices - Distributed weekly guest survey via Survey Monkey- Managed Google Business page and Google Analytics - prepared reports for Marketing Director re: landing pages, user demographics, length of visits, click reports, etc. - Managed design of new website; maintained updates via Wordpress - Created & distributed digital communications, email campaigns and e-newsletters via Exact Target - Regularly updated promotional online listings on tourism and hospitality industry websites COMMUNICATIONS/ADMINISTRATION- Updated marketing calendar, posted news items and memos to Sharepoint - Ensured all communications followed Canada's Anti-Spam Laws - Maintained inventory of marketing materials - Created, designed and managed new gift card point-of-sale website; developed training manual for Guest Services staff - Coordinated seasonal photo & video shoots with local photographers; maintained digital inventory - Distributed press releases to media and tourism contacts - Designed ads, brochures, rate cards, in-house signage etc via Adobe Illustrator & Adobe InDesign - Scheduled and lead quarterly marketing updates for Guest Services Dept Show less

Ottawa, Canada Area

DAILY ADMINISTRATIVE TASKS - Telephone and mail correspondence - Photocopied, faxed and scanned documents - Arranged travel and accommodations, travel insurance - Minute taking and distribution - Inventory of office supplies and promotional items - Coordinated shipments and deliveries - Prepared, reviewd and edited documents - Ensured all manners were handled with professionalism and confidentiality - Acted as a liason between Executives and Board Members… Show more DAILY ADMINISTRATIVE TASKS - Telephone and mail correspondence - Photocopied, faxed and scanned documents - Arranged travel and accommodations, travel insurance - Minute taking and distribution - Inventory of office supplies and promotional items - Coordinated shipments and deliveries - Prepared, reviewd and edited documents - Ensured all manners were handled with professionalism and confidentiality - Acted as a liason between Executives and Board Members, Government representatives CONTRACT MANAGEMENT/HUMAN RESOURCES - Maintained database of contracts by ensuring copies were filed, contracts were renewed on time, handled extensions, prepared letters of engagement, etc. - Posted and managed online job postings - Prepared for employee onboarding and offboarding (orientation, prepping office space, coordinating IT requirements) MEDIA & COMMUNICATIONS - Collaborated with regional offices, Government departments and partnering organizations with regards to editing, preparation and circulation of media releases - Maintained database of current media contacts via MediaHub - Reviewed media hits via media monitoring services and prepared analytical reports - Updated company website via Content Management System and reviewed web stats through Google Analytics. - Submitted press releases online via Distribution and Wire services - Created and managed content for Facebook, Twitter, LinkedIn and YouTube - Communicated to Board Members and Government stakeholders on behalf of C-Suite Executives EVENT PLANNING - Planned/assisted in planning events including social gatherings, holiday luncheons, a national conference and presentation on Parliament Hill - Prepared signage, assist in conference program design - Maintained database of payments for sponsorship- Created event website through Cvent software, tracked registrations, prepared save the dates and invitations - Distributed invitations and tracked results through MailChimp Show less

Level Platforms, Inc. – Event & Administrative Coordinator - September 2010 – March 2011• Coordinated company’s participation in numerous trade shows throughout North America. • Maintained continuous contact with show organizers in relation to fulfilling sponsorship requirements (sending logos, advertisements, company & product descriptions, presentations, booth selection, etc.)• Negotiated sponsorship contracts with event organizers• Coordinated an 18-city Roadshow (with… Show more Level Platforms, Inc. – Event & Administrative Coordinator - September 2010 – March 2011• Coordinated company’s participation in numerous trade shows throughout North America. • Maintained continuous contact with show organizers in relation to fulfilling sponsorship requirements (sending logos, advertisements, company & product descriptions, presentations, booth selection, etc.)• Negotiated sponsorship contracts with event organizers• Coordinated an 18-city Roadshow (with over 2000 registrants) as a promotional launch for our new product release. This planning included venue rentals, catering and audio visual requirements, shipping and ordering of promotional items and swag • Coordinated travel (air, hotel, car) for sales staff for each event• Organized show services (internet, booth décor and technology, etc)• Created and analyzed surveys about the company’s participation in events through use of Surveymonkey.com• Developed and worked within various marketing and event budgets• Negotiated contracts with suppliers of swag and promotional items• Promoted ongoing corporate initiatives through social media (Twitter, Facebook and LinkedIn, etc)• Acted as receptionist for general office line & for all executives• Maintained inventory of office supply room , as well as of the event and marketing supplies• Performed general office administrative duties such as photocopying, faxing, mailing, arranging courier service, etc. Show less

QC Quality of Course (Distance Education School) – Event & Marketing Coordinator, Customer Relationship Manager January 2009 - present• Planned workshops for the school in various locations throughout the country• Made travel arrangements (flight and hotel) for myself and instructors attending workshop• Coordinated catering and room details with venue manager, negotiated venue contracts• Created web-content for advertising purposes for all workshops… Show more QC Quality of Course (Distance Education School) – Event & Marketing Coordinator, Customer Relationship Manager January 2009 - present• Planned workshops for the school in various locations throughout the country• Made travel arrangements (flight and hotel) for myself and instructors attending workshop• Coordinated catering and room details with venue manager, negotiated venue contracts• Created web-content for advertising purposes for all workshops offered• Sent workshop advertisements by email and mail to all potential course attendees• Participated in, scripted, edited and directed one-hour video for new green design workshop, and participated in other promotional videos for the school • Completed registrations for all workshop attendees• Researched and wrote course material for new workshop, put together a resource list for all workshop attendees• Wrote scripts and contacted green designers for video content for the new workshop• Contacted vendors for new course materials and promotional items• Provided input and advice to marketing department on new promotional ideas• Daily faxing, emailing, filing and phone duties• Arranged for student co-op terms with local universities• Arranged for summer job service payments (government program for summer students) for five students working in our office• Interviewed and hired candidates for student support & customer service positions• Coordinated email, lunch, phone and weekend schedules for all support staff• Trained, advised and delegated to student support & customer service staff• Coordinated payroll for all student support & customer service staff• Created job descriptions and posted job ads online Show less

• Planned various special events to be held within The Bay such as promotional galas, fundraising days, holiday events, staff parties, etc.• Posted advertisements about the event online and throughout the shopping centre• Created signage for special events and marketing promotions• Met with various members of management throughout the store for brainstorming sessions, planning staffing requirements, etc. • Ensured décor was properly displayed and set-up for in-store events•… Show more • Planned various special events to be held within The Bay such as promotional galas, fundraising days, holiday events, staff parties, etc.• Posted advertisements about the event online and throughout the shopping centre• Created signage for special events and marketing promotions• Met with various members of management throughout the store for brainstorming sessions, planning staffing requirements, etc. • Ensured décor was properly displayed and set-up for in-store events• Prepared food for gala events through working with various vendors, preparing some food trays on my own, shopping for décor and food and beverage items while remaining within budget• Contacted vendors, sponsors, entertainment and charitable organizations for their participation in events. Show less

Honours Degree; Bachelor Of Arts, Business Communications

Course - Digital Marketing

Course - Adobe Illustrator

Evm, Event Management

Planned and executed a fundraiser where we raised over $6,500 for Habitat for Humanity. This was the largest amount raised out of any.

Education record