Malcolm Thompson
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Malcolm Thompson Email & Phone Number

Director at ensighted
Location: Greater Sydney Area, Australia 8 work roles 3 schools
1 work email found @ensighted.com.au LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@ensighted.com.au
LinkedIn Profile matched
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Current company
ensighted
Role
Director
Location
Greater Sydney Area, Australia
Company size
3 employees

Who is Malcolm Thompson? Overview

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Quick answer

Malcolm Thompson is listed as Director at ensighted, a with 3 employees, based in Greater Sydney Area, Australia. AeroLeads shows a work email signal at ensighted.com.au and a matched LinkedIn profile for Malcolm Thompson.

Malcolm Thompson previously worked as Director at Adaptivity Consulting and Senior Director, APAC Strategic Solutions at Genesys. Malcolm Thompson holds Grad Certificate, Grad Certificate In Marketing from Monash University.

Company email context

Email format at ensighted

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{first}.{last}@ensighted.com.au
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AeroLeads found 1 current-domain work email signal for Malcolm Thompson. Compare company email patterns before reaching out.

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Profile bio

About Malcolm Thompson

Malcolm has over 15 years of experience in consulting, project management, productmanagement, strategic marketing and business management. His experience spansover numerous industries including banking and telecommunicationsSpecialties: His core expertise lies in:• Strategic planning and strategic marketing• Strategic advice in Customer Service• Business case development and business requirements analysis.• CRM-enabling technologies, including multimedia contact centers, businessintelligence and marketing applications, and data warehouse technologies

Listed skills include Telecommunications, Integration, Business Intelligence, Product Management, and 46 others.

Current workplace

Malcolm Thompson's current company

Company context helps verify the profile and gives searchers a useful next step.

ensighted
Ensighted
Director
australia
Website
ensighted.com.au
Employees
3
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Company profile
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8 roles

Malcolm Thompson work experience

A career timeline built from the work history available for this profile.

Director

Current
Ensighted

Sydney, Australia

A fast-growing consultancy specialising in enriching and optimising Contact Centre and Digital operations, with 3 core focuses:• Go To Market Advisory• Program Mobilisation & Delivery• Value RealisationWe simplify your tech journey: from acquisition to adoption to Business value realisation, through our expert guidance and operations support.Leveraging your customer data and our extensive years of experiences, we make data led decisions on identifying improvements for your Business and predicting customer needs.“Enriching people through the power of insight.”

Apr 2017 - Present

Director

Adaptivity Consulting

Sydney, Australia

Adaptivity Consulting helps your organisation to optimise your customers' service journeys and deliver consistently great experiences. In an increasingly digital and competitive world, the imperative to adapt your people and processes to a rapidly changing world has never been greater. Leveraging data analytics, it's possible to understand each step in the customer's journey and design highly personalised and adaptive journeys.With over 17 years of experience in customer service design and data analytics, Malcolm established Adaptivity Consulting to bring together customer journey design and data analytics with a pragmatic approach, to ensure our clients have an effective and flexible approach bringing short term results aligned to a longer term strategic goals for customer service.

Senior Director, Apac Strategic Solutions

Genesys

Defining and developing our strategies for penetrating existing and adjacent markets with new solution offerings.

Jan 2015 - Jan 2017

Director, Strategic Solutions

Genesys

Sydney, Australia

Mar 2012 - Jan 2015

Director, Iwd Practice Lead, Apac

Genesys

Sydney, Australia

Responsible for Genesys iWD (intelligent Workload Distribution) Practice across Asia Pacific to drive greater effectivness in the management and distribution of work in the back and front office of service organsiations.

Sep 2011 - Mar 2012

Director, Apac Business Consulting

Genesys
Nov 2006 - Sep 2011

Principal Consultant

Teradata
Nov 2001 - Nov 2006

Strategic Marketing Manager

Alcatel-Lucent

Supported development of corporate and marketing strategy for Alcatel in Australia & New Zealand Market. Also established Genesys Systems Integration Practice

May 1996 - Oct 2001
Team & coworkers

Colleagues at ensighted

Other employees you can reach at ensighted.com.au. View company contacts for 3 employees →

SG Stuart Gielen Stuart Gielen Colleague at EnsightedGreater Sydney Area, Australia View → GH Greg Hedges Greg Hedges Colleague at EnsightedGreater Sydney Area, Australia View → CV Charl Van Wyk Charl Van Wyk Colleague at EnsightedGreater Adelaide Area, Australia View →
3 education records

Malcolm Thompson education

Bachelor Of Engineering, Electrical Engineering

Unsw
FAQ

Frequently asked questions about Malcolm Thompson

Quick answers generated from the profile data available on this page.

What company does Malcolm Thompson work for?

Malcolm Thompson works for ensighted.

What is Malcolm Thompson's role at ensighted?

Malcolm Thompson is listed as Director at ensighted.

What is Malcolm Thompson's email address?

AeroLeads has found 1 work email signal at @ensighted.com.au for Malcolm Thompson at ensighted.

Where is Malcolm Thompson based?

Malcolm Thompson is based in Greater Sydney Area, Australia while working with ensighted.

What companies has Malcolm Thompson worked for?

Malcolm Thompson has worked for Ensighted, Adaptivity Consulting, Genesys, Teradata, and Alcatel-Lucent.

Who are Malcolm Thompson's colleagues at ensighted?

Malcolm Thompson's colleagues at ensighted include Stuart Gielen, Greg Hedges, and Charl Van Wyk.

How can I contact Malcolm Thompson?

You can use AeroLeads to view verified contact signals for Malcolm Thompson at ensighted, including work email, phone, and LinkedIn data when available.

What schools did Malcolm Thompson attend?

Malcolm Thompson holds Grad Certificate, Grad Certificate In Marketing from Monash University.

What skills is Malcolm Thompson known for?

Malcolm Thompson is listed with skills including Telecommunications, Integration, Business Intelligence, Product Management, Strategy, Management Consulting, Solution Selling, and Strategic Planning.

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