• Handling client retention for all C-level executive clients of Finance, Sales, Marketing and Communication Practices• Strategizing how to best engage clients and when to prioritize clients based on their renewal dates andnew business potential. This lead to increasing client engagement by 84%• Conceptualized and Lead an IT Automation project to automate all client engagement touchpoints andmarketing campaigns taking into account client specific custom requirements and logic. This resulted inapprox. 120 hours of time saving in 2 months and increased efficiency & productivity by 75%• Implementing exciting ways of client engagement, reevaluating current business processes and drivingchange so as to improve client experience as well as improve our operations• Managed internal and external stakeholders and built relationships which helped in both derivingmaximum productivity and client satisfaction

• Handling and engaging potential customers them by giving a demonstration of the SaaS product• Understanding the needs of different types of customers varying in geography and size• Figuring out the best way to promote their business in the digital space by understanding thevarious touchpoints of their business• Providing a package of different tools offered by us in order for them to best utilize our service• Creating and maintaining a relationship with every customer to retain them• Completing their customer journey from start to end while taking care of their accountmanagement.• Making the customers find and realize value in our product continuously• Surpassing sales targets and handling increasing account sizes

• Incorporated modern strategies in order to better the efficiency of the current business• Working on branding of the products and marketing them through various digital channels in order tocreate brand awareness in foreign markets• Understood the dynamics of client relationships & contributed in bringing new business by directlyapproaching potential clients& building long termrelationships with them• Implementing strategies to automate & digitize the domestic business to shift the focus on businessdevelopment and on expanding in international markets• Onboarded clients in 6 new countries driving the monthly revenue to increase by 3x

-Worked for a client “True Value” trying to relaunch it’s brand. -Understood it’s current advertising and marketing practices. -Contributed in mapping their customer journey and advising innovative marketing strategies for the year round keeping the focus on Consumer Behaviour and Needs.

-Marketing and PR of all events -Directed Street Plays and conducted PETP sessions for creating awareness on various issues-Worked on corporate collaboration for these sessions