• Lead team of 1-10 banquet servers at a variety of catering events including weddings, corporate dinners, and other special occasions• Work closely with Banquet Manager and chefs prior to and during events as well as manage events independently with no manager on-site

Manager in Charge for all Catering Operations within the café, accounting for $10,000-$14,000 worth of revenue to the bakery café weekly• Increased sales vs. previous year during most recent two Periods• Responsible for executing the managerial procedures of opening and closing the bakery café • Managed a team of 20-35 associates, including development/mentoring, coaching and corrective action• Maintained strong customer base through proactive customer service outreach

• Lead team of 1-6 banquet servers at a variety of off-site catering events including weddings, corporate dinners, picnics and other special occasions• Work closely with Off-Site Banquet Manager prior to and during events as well as manage events independently with no manager on-site• Execute equipment pulls and perform inventory; maintain a current DOT

• Department manager for Starbucks in SuperTarget store; ran daily operations, inventory management and scheduling• Increased sales by 11% in 2012• Managed a team of 6-9 baristas, including development/training, hiring/firing and corrective action• Main liaison between Starbucks District Manager and store• Executed all seasonal promotions, including team training• Promoted from Cake Decorator to Management in less than 4 months

Managed planning, budget, logistics and execution of all corporate events and trade show participation for a mobile software company. Planned, managed and executed major client event at Walt Disney World with top executives. Planned, managed and executed multiple marketing campaigns across a variety of industries. Consistently wrote and edited marketing copy, including HTML emails, newsletters, web pages and direct marketing.