Mandy Mccain Email & Phone Number

Winter Springs, Fl, Us

Winter Springs, Fl, Us

United States

Maitland, Florida, United States

My duties and responsibilities:• Configuration and test the employer group’s Benefits Administration site• Work with QA on configuration audits• Support and manage Decision Support portals• Gather employer group census, load into the system and audit• In partnership with the Implementation Project Manager, support the flow/timeline of the implementation to the established deadlines and escalate when necessary• Participate in employer group and/or broker meetings to review functionality issues or participate in roll out discussions• Provide system training to internal staff• Import initial Data• Resolve employer group data discrepancies and validation report errors• All other duties as deemed necessary by management

Maitland Florida

Maestro Healthcare Technology (Chicago-based, privately held company) is a forward-thinking, modern Benefits Solution that puts employers in control of every aspect of today’s complex Healthcare System on a single, comprehensive PlatformWe combine Private Exchange, Self Insurance and all the essential components to satisfy today’s employers and their employees.My duties and responsibilities:• Manage calendar to meet SLA's.• Manage client, carrier & service provider analysis, on-boarding, test case creation and quality assurance.• Create and verify client configuration documentation.• Resolve configuration and testing issues in a timely matter.• Identify workflow/system improvements and work with supervisor and operations team to enact change.• Maintain contact as needed during analysis, build and test with client/carrier counterpart via communication through the Project Lead.• Milestone Management.• Track and report on all activity carrier/client/vendor on a weekly basis.• Create Level of Effort estimates and work with Development Team to scope and complete tasks.• Successful deployment.• Successful handoff to the Training team.

Maitland, Florida, United States

My duties and responsibilities:Entry of new groupsEntry of additions, terminations and life event changesHandling of enrollment issues directly with the insurance carriersResponsible for sending weekly EDI filesMonthly billing invoices and late noticesTerminations of groups for non-payment of premiumsReinstatement of groups and employees