Mandy Warholak Email & Phone Number

United States

Oversight of the digital program management team in the South region, who are dedicated to healthcare website development and CMS support creation. Management of several large budget client initiatives across multiple hospital systems including scoping, estimating, resourcing, and management of teams across the deliverable process. Currently acting as the company’s Jira admin. Direct report support and career guidance. Development and implementation of process updates to increase productivity and cost savings.

Troy, Michigan, United States

Manage the daily project flow for several projects post sale with a current focus on automotive. Brand lead activities including review of all incoming brand specific business and act as client advocate. Oversee teams of 5-10 employees to execute project requirements to meet the milestones determined in timeline development. Develop and help improve company processes to speed up and standardize project flow including company specific Jira usage, project manager role requirements, meeting requirements across departments, and team resourcing. Documentation and quarterly updating of process documents. Oversee junior level project managers and participate in their development path.

Troy, Michigan

Southfield, Michigan

Act as the primary day-to-day client liaison and advisor throughout the promotion execution lifecycle. Maintain client contact throughout a promotion to ensure goals are met and clients are satisfied, as well as handle reporting requests and solving problems. Utilize the Agile framework to prioritize work for internal teams and translate this work into Jira stories. Process client needs and determine timely and financially effective solutions. Provide guidance and leadership to cross-functional delivery teams (Software Engineers, Interface Developers, QA, Creative Leads, Fulfillment, Legal, etc.) Describe client requirements, collaborate in the development or deliverables, and support the documentation and ongoing activities of client programs and projects.

Birmingham, Mi

Teamed with the Detroit Local Sales Team to ensure seamless campaign execution while providing a high-level of client service support for assigned Advertisers and Agencies. Work with the Client Services team to implement, maintain, and enhance online advertising campaigns. Sales and client support, work with internal and external parties to provide advertising creative deadlines, technical specifications, reporting, tracking, and optimization of delivery. Responsibilities:Provide pre-sale support such as pulling inventory availability reports and fulfilling research requestsAssist in the preparation of proposals and media plans when skills and resources allowWork within order management systems to create Insertion OrdersManage internal approvals and insertion order contract reviewCommunicate creative ad specifications and creative lead times to Advertisers/AgenciesManage the creative development and approval processPartner with Pandora’s Creative Services and Trafficking teams to ensure online advertising campaigns are implemented in an accurate and timely mannerTraffic and test ads using DFP and internal toolsProvide proof of implementation reports and screenshotsMonitor campaigns and ensure campaign delivery across various ad serving systems; Report on any projected under deliveryManage campaign performance and make optimization recommendationsProvide Manager, Sales, and Advertisers/Agencies with any necessary campaign reportingInteract with Finance department in regards to Billing requests/issuesProvide Sales administrative/Account related supportCultivate positive business relationships with clients and sales, advertising, graphic design and technical teams

Bingham Farms, Mi

Work with account managers and sales team to ensure timely and correct implementation of custom executions. Interface with clients 3rd Party Ad Serving Systems (Doubleclick, Atlas, MediaMind, Pointroll, etc) to ensure proper tracking of all planned advertising schedules. Use of DFP to monitor daily delivery of 50+ campaigns to confirm delivery is on track to meet campaign goals. Provide client facing periodic reports to show progress of media campaign. Troubleshoot issues and advise on ways to improve and evolve campaign management process.

Track the performance of Ford and Lincoln Tier 2 media plans. Review statistical data with supervisors. Prepare meeting materials. Disseminate information from supervisors to the planning and buying team heads. Use of Media Tools, Ad-Activity, and Ad-Insights. Digital planning assistance- Media Visor data input and process of digital plans including follow up with digital media internal and external contacts.

Assist as liaison between local media buying department and client. Aid in all aspects of media buying. Generate reports to determinesuccess of buys. Use of all programs in Donovan Data Systems. Create presentations for clients. Determine discrepancies with the buyand decide on a solution. Currently in training for media buying.* Successfully manage frequent increase in responsibilities* Knowledgeable in multiple aspects of local media buying & planning* Skillful at multitasking in a demanding atmosphere

Maintain and explore online advertising outlets. Create press releases. Work with new and existing clients to create a congenialbuying experience. Handle all incoming inquiries and delegate leads to other agents. Show houses. Maintain and update company’sclient data-base with current information. Answer phones and perform general office duties. Independently obtained Real EstateLicense to advance knowledge and further career in this industry.* Recognized as industrious, ambitious and determined* Outstanding performance reviews* Instrumental in developing time-saving procedures

Created news releases andprofessionalletters. Customized promotionalproducts forspecific clients andcustomers.* Promoted company products at special events

Bachelor'S Degree, Advertising

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies