Mandy Gallagher Morrison Email & Phone Number

Nashville, Tn

• Develop sales management and relationship development strategies to promote the revenue growth and profitability of the Nashville Entertainment Division.• Acquire new key level clients by creating and implementing successful development plans including prospects, profiling, pre-call planning, calling activity, etc.• Manage client expectations and build successful relationships with clients and their key business partners.• Comply with all bank operational and credit policies and procedures. • Effectively manages portfolio by executing credit strategies which includes the understanding of an agreement of all credit terms and conditions.

• Supervise 7 employees • Drive branch sales results through direction, leadership, and execution of branch staff.• Provide on-going coaching to branch teammates.• Lead sales meetings, formulate incentive programs, oversee branch workshops, and educate employees with new product knowledge.• Provide operations oversight: ensuring compliance with all policies and procedures.

• Maintain and grow portfolio of approximately 200 existing business and mixed households.• Acquire new relationships by targeting clients $1MM to $5MM.• Manage credit process for all loans sourced by branch.• Work with four branches to help achieve deposit and loan goals.• Facilitate consistent implementation and compliance to standard programs and ensure application of policy, process, procedure and system changes.• Proficient in exercising good judgment when making decisions and interpreting policies and procedures.• Support clientele by determining which product best suits their needs through analysis of confidential financial information.

• Supervised 7 employees.• Drive branch sales results through direction, leadership, and execution of branch staff.• Provide on-going coaching to branch team members.• Lead sales meetings, formulate incentive programs, oversee branch workshops, and educate employees with new product knowledge.• Support operation, compliance, and risk management for branch.

• Rewarded “Edgemaster” status in 2006.• Accomplished “Edgeleader” status in 2005.• Helped achieve “Showcase Branch” reward in 2005.• 2006 obtained Tennessee Life and Health Insurance license.• Work with management in developing and implementing corrective action plans for operational weaknesses and controllable losses.• Implement initiatives and partner with management to ensure branch is operating within the standard operating model.• Support the goals for the branch through effective teamwork.• Train new employees on Consumer Lending training.• Manage new personal and business relationships.• Counsel clients with loan and transactional products and teach accounting procedures for balancing accounts.• Answer phone lines and assist with customer service issues such as banking needs, reconciling bank statements, and fund transfers.

• Supervised 4 employees.• Completed operational functions including approving transactions, cash control, branch security, and internal control.• Identified sales referral opportunities and made appropriate referrals.

• Provided courteous and professional teller service to customers.• Completed transactions according to established guidelines.• Performed basic customer service functions such as stop payments, research requests, Safe Box Access.• Assisted with customer service issues.• Responsible for opening and closing branch office

Mba, Leadership

Bachelor Of Business Administration, Marketing