Mandy Pang Email & Phone Number

San Mateo, CA

• Responsible for product strategy, product planning and definition, marketing and sales enablement for Rights Management product line.
• Enabled sales through effective customer discovery, better product adaptation
• Redesigned the product architecture to increase adoption and decrease deployment time
• Developed product marketing collaterals such as brochure, data sheet and website content
• Managed product release communication and execution with more than 40+ developers and QAs

Chicago, IL

• Responsible for understanding the enterprise landscape, developed blueprints and managed full life cycle implementation for security solutions
• Effectively communicated with fortune 100 customers about key implementation, decisions, and gathering requirements

Mountain View, CA

• Doubled sales by providing effective sales tools such as competitive battlecards, demos, and technical whitepapers. Worked directly with Sales Engineers for high-priority customers such as IRS, US Army, and GM to.
• Managed and designed the largest Network Access Control DHCP enforcement deployment for Exelon. Effectively reduced customer’s network vulnerability by monitoring over 30,000 endpoints

Mountain View, CA

• Managed product and feature requirements. Identified product gaps by understanding and working with customers’ use cases and requirements
• Worked with customer solution and support, increased customer satisfaction rating by 30% in one year
• Received A++ achievement awards for high level of service for Dell Computers and nominated by colleagues for efforts on key accounts such as MGM, Department of Defense, and Sony

Mountain View, CA

• Designed and developed Symantec Network Access Control solution for automating network security controls and remediation. Increased manageability and lowered cost of ownership by lowering IT support ticket calls by 25%
• Received A++ achievement awards for helping to solve customer issues such as HP and Prudential