Dwayne Foster Email & Phone Number

Newport Beach, Ca, Us

Laguna Beach, California, United States

Laguna Beach, California, United States

Costa Mesa

I effectively leveraged my extensive product and services expertise to retain and reinforce customer relationships. Referencing Apple’s knowledge base when needed, I performed successful troubleshooting and repairs on operating systems and hardware. I accurately assessed each customer’s needs to create customized solutions, resulting in increased customer satisfaction and sales. I enjoyed the challenge of this fast-paced environment, where learning on the fly, multitasking, and effective decision-making elevated the customer experience.

As a senior member of our Creative/Training team, I was responsible for enhancing the Apple experience via educational classes for over 500 Apple technology users each week. I created memorable moments, familiarizing customers with a wide array of skills, ranging from basic device set-up to detailed use of pro software. I empowered customers with the knowledge of how Apple technology can enrich their lives and spark creativity. As a direct result, customer satisfaction ratings, referrals, and sales metrics all increased substantially.

I founded Manic Expressive as a creative outlet to provide unique and powerful branding, advertising, and marketing strategy to small businesses and local nonprofit organizations. This venture enabled me to hone my design skills, express my creative vision, and give something back to my community.

Huntington Beach, California, United States

I designed and implemented all advertising and collateral for this leading distributor of imported music. My work included catalogs, email campaigns, website production, point-of-purchase materials, and business-to-business communications, all of which contributed to improved retail awareness of Phantom’s specialty products.

Beverly Hills, Ca

Functioning as the eyes and ears of the record label, I oversaw street marketing efforts in Southern California, ensuring consumer awareness of developing artists and album releases. I conceptualized and monitored results of marketing strategies in conjunction with key performance venues, record shops and lifestyle events to increase the fan base and revenue of our artists.