Manish Kumar Email & Phone Number
@rediffmail.com
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Who is Manish Kumar? Overview
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Manish Kumar is listed as Country Manager at BLS International Services Ltd, based in Kuwait City Metropolitan Area, Kuwait, Kuwait. AeroLeads shows a work email signal at rediffmail.com and a matched LinkedIn profile for Manish Kumar.
Manish Kumar previously worked as Head - Postpaid Processes & Projects at Vodafone Idea Limited and Customer Service Head - Enterprise Business for Punjab / HP / JK at Vodafone Idea Limited. Manish Kumar holds Pgdbm from Imt Ghaziabad.
Email format at BLS International Services Ltd
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AeroLeads found 1 current-domain work email signal for Manish Kumar. Compare company email patterns before reaching out.
About Manish Kumar
As a Country Manager at BLS International Services, a trusted global tech-enabled services partner for governments and citizens, I lead the operations, financial performance, client relationship, customer satisfaction, and new business development in Kuwait for India Passport, Visa & Consular services and also looks after for Spain Visa services for Kuwait & Bahrain & Slovakia visa services for Kuwait. With over 20 years of experience in the telecom and manufacturing sectors, I have a proven track record of optimizing efficiency and driving organizational success.My core competencies include strategy development, operational management, process improvement, team leadership, and data-driven decision-making. I thrive on tackling complex challenges and collaborating with diverse stakeholders to create solutions that propel businesses forward. I am passionate about designing and implementing streamlined processes, innovative strategies, and leveraging data-driven insights to enhance productivity, reduce costs, and elevate customer experience. My mission is to deliver high-quality and reliable services and to contribute to the overall development and the Goals of the Organization I serve.
Listed skills include Vendor Management, Call Center, Quality System, Process Improvement, and 20 others.
Manish Kumar's current company
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Manish Kumar work experience
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Country Manager
Current- Responsible for overseeing the operations, Financial performance, Client relationship, Customer satisfaction & Experience and new business development in Kuwait for India, Spain & Slovakia operations. Key.
- Lead all aspects of the company's operations in Kuwait, overseeing a team of 40+.
- Develop and implement strategic business plans, driving revenue growth & Market expansion.
- Establishing & nurturing key partnerships with local stakeholders, including government authorities, clients, and suppliers, to maximize business opportunities and mitigate risks.
- Fostering a high-performance culture, attracting, developing, and retaining top talent through effective leadership, mentoring, and training initiatives.
- Collaborating with cross-functional teams at the global headquarters to align strategies and share best practices.
Head - Postpaid Processes & Projects
Driving forward Process improvement/re-engineering opportunities, System-level changes/corrections to simplify the customer journey and FL ease of operations, Driving CX improvement, Driving digital transformation, Process training, implementation & Compliance.Customer journey breakpoints elimination, Building Digital Service Journeys primarily focussed.
Customer Service Head - Enterprise Business For Punjab / Hp / Jk
* A Strategic Business Leader, with diversified experience of Telecom & Manufacturing domain in the areas of Customer Service& Delivery, Collections& Retention, Process Improvements & Automation and Project Management with an aim to achieve organizational objectives * Currently working in top management capacity as Enterprise Customer Service Head; leading.
Customer Service Head - Postpaid
Having worked in the Manufacturing industry for 10years which significantly helped me to sharpen my business and customer-centric acumen, I started my career in the Telecom industry. My journey in the Telecom industry has been extremely enriching & rewarding. I started my tenure with Idea Cellular with the responsibility of driving process compliance &.
National Audit & Regulatory Head - Customer Service Processes , Idea Corporate
Service Excellence & Customer Interaction Management (Cim) Head , B&J Service Area
Head Business Excellence
My first introduction to the world of Telecom business. After 10 years of rigorous working in different manufacturing industry from automotive to refrigation into the area of customer service, new product development, process improvement and optimization through six sigma methodology, Kaizen, QMS etc. I got an opportunity to work into "Business Excellence".
Quality Assurance Specialist
- Provided tactical leadership across heading the entire Manufacturing (QA/QC/Product development / Pilot approvals / Automation ) functions of the assigned divisions w.r.t. cost, resource deployment, time overruns.
- Six Sigma Black Belt from Bharti Airtel Ltd.
- Six Sigma Green Belt from KPMG.
- Lead Auditor for ISO 9001:2000 from CII
- Internal Auditor for TS16949: 2002 from BVQIDuring my stint with Manufacturing industry, I was direct interface to all automobile major like Maruti, Honda, Toyota & Ford for customer servicing, product testing etc..
Manish Kumar education
Pgdbm
Bachelor Of Engineering - Be, Mechanical Engineering
Education record
Frequently asked questions about Manish Kumar
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What company does Manish Kumar work for?
Manish Kumar works for BLS International Services Ltd.
What is Manish Kumar's role at BLS International Services Ltd?
Manish Kumar is listed as Country Manager at BLS International Services Ltd.
What is Manish Kumar's email address?
AeroLeads has found 1 work email signal at @rediffmail.com for Manish Kumar at BLS International Services Ltd.
Where is Manish Kumar based?
Manish Kumar is based in Kuwait City Metropolitan Area, Kuwait, Kuwait while working with BLS International Services Ltd.
What companies has Manish Kumar worked for?
Manish Kumar has worked for Bls International Services Ltd, Vodafone Idea Limited, Idea Cellular Ltd, Bharti Airtel Limited, and Manufacturing Industry.
How can I contact Manish Kumar?
You can use AeroLeads to view verified contact signals for Manish Kumar at BLS International Services Ltd, including work email, phone, and LinkedIn data when available.
What schools did Manish Kumar attend?
Manish Kumar holds Pgdbm from Imt Ghaziabad.
What skills is Manish Kumar known for?
Manish Kumar is listed with skills including Vendor Management, Call Center, Quality System, Process Improvement, Team Building, Outsourcing, Telecommunications, and Project Planning.
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