Recruitment / Resourcing & Development Identifying the requirement needs, screening resumes, scheduling and coordinating interviews for getting the best suitable candidates on board. Arranging appointment letters, managing the recruitment life cycle for sourcing the best talent from diverse sources after identification of manpower requirements for new / existing department. Planning human resource requirements in consultation with Heads of different functional and operational areas, organising selection interviews and induction programs.Recruitment for Customer service  Involved in manpower planning for Customer Service for All India, screening & short listing of candidates, interviewing them, of which selected candidates are interviewed by Head-Operation. Performance Appraisals Responsible for preparing, planning and facilitating the performance appraisal process for Customer Service Employees and ensuring it is conducted as per the defined periodical regulations. Preparing and analyzing the report on past appraisal trend of an individual and as a whole for taking decision for the current appraisal. Training & Development  Identifying the training needs of the departments in co-ordination with Department Heads.Employees Relation Taking care of queries of customer service employees, grievance handling, communicating new policies and procedures, guiding, ensuring transfer and exit processes.  Counselling/ Grievance handling of the employees to maintain a healthy work environment and facilitating Employees satisfaction.General Administration Overseeing corporate events like seminars, conference, trainings including supervision of the necessary arrangements for the events ensuring optimum and effective utilization of funds and work force.  Looking after upkeep of leave records, PF, Apprenticeship, attendance details and sending attendance twice in a week to all employees.

1. Administer employment agreements2. Verify and report on benefits payments3. Maintain the leave management system4. Review remittances5. Supervise completion of the payroll6. Review payroll reports

1. Administer employment agreements2. Verify and report on benefits payments3. Maintain the leave management system4. Review remittances5. Supervise completion of the payroll6. Review payroll reports

1. Handling the panel (CIGARETTE, FMCG, LIQUOR, IT, DURABLE) properly so that company could get error free and exact primary data. 2. To fix the new panel for collecting sample. 3. To collect the proper data of purchase, sale, stock of the panel dealer each month. 4. Gathering the information of any marketing promotional activity, if new product is being lunch there. 5. Click the picture of new lunched product & send it to data base for research work. 6. Analysing the data provided in the data base & reviews it for authenticity