Manish Kumar Nirala Email & Phone Number

Zurich, Zh, Ch

Zurich, Zh, Ch

• Product manager for the Conversational AI and Advanced Analytics products for Digital, enabling the self-service capabilities to bolster the digital experience for 140,000 ABB consumers across 100+ countries• Building product strategy, roadmap, and product vision for enhancing consumer engagement, reducing incidents, reducing cancellations, enhancing self-service through the application of AI/ML• Managing a team of 5 product consultants and ML engineers and partner with cross functional teams to deliver AI/ML products to enhance consumer engagement, customer satisfaction scores while reducing customer effort score• Responsible for product from understanding customer needs, analyzing and discovering trends, stakeholder management, working with cross-functional teams to build customer centric digital products and solutions, product launch strategy

London, Gb

Product Management – Data, Analytics and ML Engineering  Lead the Product Management function, creating and maintaining product roadmaps for all frameworks and services offered by the team on premise and in cloud Work with a pool of product managers and business analysts to elicit and detail out requirements, transform those requirements in product blueprints, evangelize roadmaps and run them through forums to gather support and drive adoption Lead a team of Product Consultants working with downstream users of the products offered to help them with easy onboarding and integration of the products into downstream systems Product Manager for Enterprise Feature Store, a highly reusable Machine Learning feature engineering data product, managing the end to end of the product from ideation, product vision, roadmap and product blueprints to adoption (go-to-market) Onboarded the Barclays Feature Store onto the Barclays inner sourcing platform to enable a collaborative way of building and enhancing the product by Feature Engineering and Data Science community across Barclays

Chicago, Illinois, Us

Key Accomplishments Successfully managed central bank reporting project for one of the largest Islamic Bank in Kuwait The successful completion of two phases of the project lead to enhanced customer confidence and repeat business for multi-million projects Appreciation from customer for the dedication and professionalism shown while meeting the strictest of deadlines Appreciated by CEO, Delivery Head and Program Manager for the successful completion of the two phases which resulted in repeat business from the client Appreciated as the ‘Backbone of the Team’ and ‘Pillar of the Team’ by Top ManagementResponsibilities Liaising with key stakeholders to define the project schedule including the Requirement Gathering, Development, UAT and Project Go-Live milestones Project planning and tracking; creating key milestones and performance metrics Leading the team of consultants during functional discussions and managing the project team of 10 members during development and UAT stages Providing high level project reports to stakeholders, steering committee members including of the CXO level executives Delivering the project on timely and ensuring high quality strictly within the budgeted cost Liaising with the third party vendors of the bank systems to get the required information across the project  Stationed at client site for more than 80% of the project implementation and delivery schedule Development of Business requirement documents and Functional Specification documents Associated with the project as functional consultant during datawarehouse creation, BASEL III and ALM marts creation, BSAP Reports implementation and took over as Project Manager for CBK Reporting solution

Chicago, Illinois, Us

Key Accomplishments ALLL and CECL product offerings was instrumental in US market entry with multiple SME Banks on boarded resulting into multi-million revenueResponsibilities Market and competition analysis for ALLL and CECL offering for US markets Product specifications and Calculation Models (Predictive Modeling) design for ALLL and CECL offerings CECL POC design and development for Bank of Lancaster Go to Market Strategy, sales and marketing collaterals development Functional Specification and Design creation for new product prototypes (FATCA, Internal Audit and Governance) Team Lead (Sales Engineering), leading the team to deliver numerous demo applications for client demos  Lead the team in the integration of all products on a central cloud server to be used for customer demonstrations

Bangalore, Karnataka, In

Achievements• Part of the 8-member Microsoft DPE-PAT team which received Client Appreciation Testimonial • Worked with the Sales team on an RFP for CSIR project which was awarded to MindTree• Appreciated by the Tech Lead and Project Manager of The Girl Scouts of USA (GSUSA) Project teamResponsibilities Software Developer in MS DPE-PAT team that developed MEBA(Multi Enterprise Business Application) to showcase Windows Azure & Cloud computing capabilities of Microsoft  Single C#, ASP.net developer handling review, estimation, development, unit testing and co-ordination with the onsite coordinator Mentoring new team members on functional and technical aspects of the (B2C) Ecommerce Application

Master Of Business Administration (Mba), Business Administration And Management, General

Post Graduate Program In Artificial Intelligence For Leaders, Artificial Intelligence

Bachelor Of Technology (Btech), Electrical, Electronics And Communications Engineering