--Project collaboration with strong problem solving skills--Customer service--Business process improvement and Request Management--Strong communicator and extreme attention to detail--MS SharePoint site management--Meeting facilitator across cross functional teams--Ability to work a multitude of complex projects for multiple project team leaders simultaneously--Willingness to enhance skills and knowledge regarding proprietary software, methodologies and procedures--Thorough communicator with a firm attention to detail with the desire and ability to drive results--Zestful researcher, documenter and publisher of troubleshooting procedures involving request management--Capability to plan, execute and improvise the activities necessary to successfully reach project objectivesAPPLICATION EXPERIENCEMS Office Suite, MS SharePoint, SharePoint Designer, InfoPath, OneNote, Visio, Dynamic CRM, MS MapPoint, MS Lync, MS PowerPoint, MS Office Communicator, Retek, intermediate HTML, LogMeIn, Windows XP, Windows 7, MS Office 2010, PCMS, Heat, STAR2000, Expert Advisor, Archer, Waterfall / Agile methodology familiarity, Document Management procedures