Paul Small Email & Phone Number

Lexington, Ky, Us

Lead warehouse optimization efforts by developing and implementing comprehensive logistics strategies, focusing on enhancing operational efficiency and streamlining processes.Direct and oversee all aspects of logistics operations, including receiving, inventory management, order fulfillment, and shipping, to ensure timely and accurate product delivery.Foster seamless coordination between logistics, sales, and customer service teams through effective cross-functional collaboration, ensuring a smooth flow of operations.Manage international shipping logistics, liaising with shipping couriers to address any related issues, particularly regarding the transportation of bodily substances, while ensuring compliance with regulatory requirements.Cultivate a high-performing logistics team by providing strong leadership, guidance, and mentorship, fostering a culture of excellence and continuous improvement.Establish and nurture relationships with key vendors, carriers, and stakeholders, maintaining regular communication via email to address shipping concerns and maintain operational integrity.Develop and document standard operating procedures (SOPs) to facilitate training, share with partners, and ensure compliance with industry standards, with a focus on FIFO shipping principles.Negotiated carrier rates

Established and cultivated consultative relationships with clients at all management levels, ensuring a deep understanding of their business, staffing needs, culture, and program expectations.Implemented a proactive workforce planning strategy, anticipating and addressing local talent market needs to maintain a continuous pipeline of high-quality talent.Customized and delivered new hire orientations tailored to meet the specific requirements and expectations of the client.Utilized CRM, Power BI, and time/attendance software to run reports, identify workforce challenges, and collaborate with clients to deliver solutions or adjust expectations.Proactively identified and addressed issues related to limited or excess staff capacity, working collaboratively with clients to optimize workforce efficiency.Acted as an escalation point for Client, Procurement, Operations, and HR Managers, facilitating discussions on issues or requests involving client programs and associates.Conducted coaching sessions on policies with legal implications and led investigations in collaboration with onsite HR.Led, organized, and built effective and diverse teams, overseeing team duties and responsibilities, coaching, developing team members, and managing associate assignments.Conducted audits related to brand and regulatory requirements, ensuring compliance with industry standards.Demonstrated a successful track record of increasing customer service levels, satisfaction, and expanding responsibilities within a heavy process-oriented manufacturing environment.Leveraged practical experience with operational software, Microsoft Office products, and basic data management tools for effective analysis and decision-making.Applied critical thinking and problem-solving skills to address complex challenges in manufacturing operations management and leadership.Successfully managed a team and demonstrated proficiency in manufacturing forecasting and planning.

Collaborated with the SDG team to execute client expectations plans, ensuring seamless post-sales engagement and operational readiness.Functioned as a Recruiter, conducting interviews, orientations, and spearheading advertising campaigns as part of the client solution implementation process.Assumed the role of Account Supervisor, managing shifts, overseeing training, ensuring safety protocols, and maintaining positive client relations.Executed general operations duties related to payroll, safety, training, audits, and compliance, contributing to the overall success of Staff Management | SMX’s product portfolio.Completed assigned tasks and documented completion within the Project Management Plan, demonstrating organizational skills and attention to detail.Developed relationships with client contacts, understanding and fulfilling client expectations, and resolving issues promptly.Provided valuable input to the SDG Senior/Lead Manager on operational aspects, contributing to the development and implementation of effective plans.Conducted New Hire training in the assigned area of expertise, ensuring the readiness of the permanent management team member.Assisted in the setup and configuration of back-office tools, systems, and the office, contributing to the overall efficiency of operations.Developed and delivered presentations for new hire orientation, client onboarding process requirements, and project updates.Managed associate relations activities, communications, and investigations, fostering a positive work environment.Demonstrated the ability to work on special projects, showcasing adaptability and problem-solving skills.

Stratosphere Quality, founded in 2009, is a major global provider of quality assurance and outsourcing solutions, including sorting and inspection services, to manufacturers of parts and components in the automotive, medical device, electronics, home appliance, and recreational vehicle industries.Headquartered just northeast of Indianapolis, Indiana, Stratosphere Quality has a geographic reach that includes the United States, Canada, Mexico, Japan, and China.

Toyota, Georgetown

Successfully supervised a dynamic team of 5-20 members and team leaders, fostering a collaborative and high-performance work environment.Achieved and maintained 100% customer satisfaction through a relentless commitment to quality standards and on-time delivery.Drove continual improvement in operational efficiency by overseeing the seamless flow of inbound and outbound shipments, focusing on receiving, identifying, inspecting, and ensuring quality control.Implemented performance measurement systems to assess and report the effectiveness of activities, ensuring optimal employee performance and operational outcomes.Ensured 100% accuracy in shipments and inventory transactions, maintaining a keen eye on correct sequencing and adherence to quality standards.Conducted safety walks to ensure warehouse compliance with 5S standards, prioritizing a safe and organized work environment.

Leadership and Asset Management:Managed a 14-person office overseeing $7M in home station and deployment assets, ensuring effective tracking and management of the Air Force's largest CBRNE defense system infrastructure.Strategic Planning and Coordination:Coordinated and advised flight budget, deployment, and operational requirements with Squadron, Group, Wing, and MAJCOM Leadership, contributing to the success of 4 AF HQS/POTUS/COCOM missions.Emergency Operations Center Management:Successfully served as the Manager for a 30-seat Emergency Operation Center, demonstrating strong leadership and organizational skills in handling critical operations.CBRN Instructor and Training Specialist:Acted as a CBRN Instructor/Emergency Management Technician, providing essential training for over 28K NCR members in Base Emergency Preparedness & Orientation, CBRNE, and EM Operations.International Deployment and Facility Management:Led as CBRN Instructor/Deployment Manager at Incirlik Air Base, Turkey, providing support for contingency operations and special events, and managing a $2 million facility budget.Logistics and Equipment Management:Excelled as Emergency Management Specialist/Logistics Team Lead/Equipment Manager, maintaining inventory, managing equipment accounts, and serving as the Unit Deployment Manager for a squadron of 400 personnel.Boosting Morale and Community Engagement:Demonstrated exceptional leadership and community engagement as the Logistics Team Lead/Equipment Manager at Laughlin AFB, TX, organizing activities to boost morale and raising funds for armed forces retirement homes as the Booster Club President.

Misawa Ab, Japan

The mission of the United States Air Force is to fly, fight and win – airpower anytime, anywhere. Whether full time, part time, volunteer, in or out of uniform, everyone who serves plays a critical role in helping us achieve mission success.

Bachelor’S Degree, Organizational Management

Activities and Societies: SALUTE Veterans Honor Society SALUTE Veterans Honor Society

Associate’S Degree, Crisis/Emergency/Disaster Management

Emergency Management