Manoj Kumar Email & Phone Number

New Delhi, Dl, In

Delhi, India

Clients Relationship : Developing strong, long-term relationships with key clients/customers is a primary responsibility. This involves understanding their needs, preferences, and goals, and ensuring that the company meets or exceeds their expectations.Account Management: Managing all aspects of the client/customer account, including overseeing sales, providing customer support, and addressing any issues or concerns that may arise. I am responsible for ensuring that clients receive a high level of service and support.Customer Satisfaction and Retention: Ensuring high levels of customer satisfaction and retention is essential for the success of a Key Account role. This may involve conducting regular satisfaction surveys, addressing any concerns or complaints promptly, and implementing strategies to improve customer loyalty.Continuous Learning and Development: Staying up-to-date on industry trends, market developments, and best practices in key account management to continuously improve skills and knowledge.I served the service in this role as the primary point of contact between the company and its most important clients/customers, with the goal of building strong, mutually beneficial relationships that drive growth and profitability.

Handling Client Escalations, client relationship, Handling worldwide customer bookings, ensuring service delivery on time,Co-ordinate with International clients such as Blacklane, commonwealth Limo,Savoya, etc

Bachelor Of Arts - Ba, Arts

Bachelor Of Arts - Ba, Arts