Manon Massuger
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Manon Massuger Email & Phone Number

Klantbelever bij Buro Improof | Customer Experience Specialist at Buro Improof
Location: Amsterdam, North Holland, Netherlands 9 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Role
Klantbelever bij Buro Improof | Customer Experience Specialist
Location
Amsterdam, North Holland, Netherlands
Company size

Who is Manon Massuger? Overview

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Quick answer

Manon Massuger is listed as Klantbelever bij Buro Improof | Customer Experience Specialist at Buro Improof, a company with 3 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Manon Massuger.

Manon Massuger previously worked as Customer Journey Expert at Samsung Electronics Benelux and Product Owner at Samsung Electronics Benelux. Manon Massuger holds Master Of Science (Msc), Marketing Management from Tilburg University.

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Email format at Buro Improof

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Buro Improof

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Profile bio

About Manon Massuger

Fan of the Dutch art Flip-Thinking. I work on finding solutions for complex problems. Do things better and differently. I'm relaxed, full of positive energy and like to combine thinking and doing. Specialties: customer journey optimization | strategic design | design thinking | product development |
 product management | customer insights | agile | user experience | prioritizing | decision making

Listed skills include Marketing, Marketing Communications, Marketing Research, Business Strategy, and 23 others.

Current workplace

Manon Massuger's current company

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Buro Improof
Buro Improof
Klantbelever bij Buro Improof | Customer Experience Specialist
soest, utrecht, netherlands
Website
Employees
3
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9 roles

Manon Massuger work experience

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Klantbelever Bij Buro Improof | Customer Experience Specialist

Current

Netherlands

Een goede klantbeleving mag volgens mij en de Klantbelevers bij Buro Improof geen toeval zijn want goede dienstverlening zorgt niet alleen voor tevreden klanten maar is ook bepalend voor de groei en het succes van je bedrijf. Als Klantbelever help ik organisaties om deze ultieme win-win te realiseren. Zowel op strategisch niveau als de doorvertaling naar.

Jan 2023 - Present

Customer Journey Expert

Amsterdam Area

Understand customer needs and Samsung business priorities. Find the right problem and solve the problem right. Gather inspiration and insights, identify needs and pain points, define opportunities, develop potential solutions and launch solutions that work.Increase customer satisfaction, user-friendliness and accessibility of Samsung’s digital services to.

Dec 2020 - Dec 2022

Product Owner

Amsterdam Area, Netherlands

Shaping samsung.com for people in the Benelux. As a product owner working together with a team of designers, developers, and content specialists on a seamless user experience and improving performance. Passionate about creating new stuff and bringing people and technology together. Defining the roadmap and managing the backlog.

Feb 2019 - Dec 2020

Product Owner

Amsterdam Area, Netherlands

Develop successful digital products by considering the value for the consumer and the company (ROI). Take full ownership of building new products and features from scratch, including vision, business strategy, research, implementation & user testing. Customer advocate working together with an international scrum team of developers, data analysts, UX &.

Oct 2016 - Feb 2019

Digital Project Manager

Amsterdam

Understand market and customer needs to help companies developing a new career website. Working hand in hand with development as voice of the customer. Combine technical and business knowledge to deliver bespoke digital solutions for clients like Ahold, FrieslandCampina and Agoda.At Endouble, part of Recruit, we deliver digital solutions to our customers.

Sep 2015 - Oct 2016

Marketer B2B

The Hague Area, Netherlands

  • Understand market and customer needs and translate them into products. Build meaningful connections with customers and deliver what promised.Accomplishments:
  • Optimize online portals
  • Optimize website nn.nl/zakelijk
  • Automate campaigs, next best actions
  • Enclose new sales channels
  • Launch first car behaviour and data driven car insurance
Jun 2013 - Aug 2015

Marketing Trainee - Talent Development Program

The Hague Area, Netherlands

  • Reach NN target groups with multichannel marketing. As part of the talent development program I have had the chance to combine my job with an intensive personal development program. Responsibilities:
  • Develop, implement and evaluate marketing campaigns
  • Online leadmanagement
  • Affiliate marketing
  • Design and implement strategy for starting entrepreneurs
  • Launch of new operating concept for the sales team
Sep 2011 - May 2013

Online Content Manager

Tilburg (Docdata)

  • Create content to address, inform and surprise customers of the online store at debijenkorf.nl.Responsibilities:
  • Manage website content using a CMS
  • Write and edit texts considering SEO and SEA
  • Convey corporate identity
Mar 2011 - Jun 2011

Graduate Internship Marketing

Eindhoven Area, Netherlands

Market research for product introduction mp3-player Philips Activa. Combined with category management for Philips audio products.

Aug 2010 - Jan 2011
Team & coworkers

Colleagues at Buro Improof

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4 education records

Manon Massuger education

Master Of Science (Msc), Marketing Management

Keywords: Branding, Marketing Communication, Marketing Channels, Marketing Research.

Bachelor, Business Administration

Activities and Societies: Treasurer of the 16th Anniversary gala committee. Keywords: Accounting, Finance, Statistics, Mathematics.

Gymnasium, Nature & Health

Paulus Lyceum
FAQ

Frequently asked questions about Manon Massuger

Quick answers generated from the profile data available on this page.

What company does Manon Massuger work for?

Manon Massuger works for Buro Improof.

What is Manon Massuger's role at Buro Improof?

Manon Massuger is listed as Klantbelever bij Buro Improof | Customer Experience Specialist at Buro Improof.

Where is Manon Massuger based?

Manon Massuger is based in Amsterdam, North Holland, Netherlands while working with Buro Improof.

What companies has Manon Massuger worked for?

Manon Massuger has worked for Buro Improof, Samsung Electronics Benelux, Endouble.Com, Nationale-Nederlanden, and De Bijenkorf.

Who are Manon Massuger's colleagues at Buro Improof?

Manon Massuger's colleagues at Buro Improof include Robbert Veltman, Rinus Verhart - Ccxp, Evert Vols, Titia Posdijk-Wilmink, and Jeltje Wynia.

How can I contact Manon Massuger?

You can use AeroLeads to view verified contact signals for Manon Massuger at Buro Improof, including work email, phone, and LinkedIn data when available.

What schools did Manon Massuger attend?

Manon Massuger holds Master Of Science (Msc), Marketing Management from Tilburg University.

What skills is Manon Massuger known for?

Manon Massuger is listed with skills including Marketing, Marketing Communications, Marketing Research, Business Strategy, Market Research, Managing Distribution Channels, Project Management, and Jira.

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