Whether helming technical support, implementation and management of Infor LMS products, integrations or client issue resolutions, I draw upon my diverse history across a breadth of challenges and clients including Fortune 500 companies. An acknowledged expert at achieving customer satisfaction, I consistently exceed demanding business and technical goals. With a history of success directly related to my proficiency in product support, effectively translating client requirements to development and integration teams, management and analysis, training, implementation, as well as being an expert in business support and solutions, I am a trusted stakeholder partner, delivering 100% on commitments. My passion for driving improvements and innovation, customizing solutions and roadmaps, and being an effective cross-functional collaborator delivers unparalleled outcomes, surpassing organization expectations and targets.
Listed skills include Sql, Microsoft Office, Social Media Marketing, Search Engine Marketing, and 37 others.