Mariam Mansour Email & Phone Number

Canada

London, England, United Kingdom

• Responsible for all orders of medication for pharmacy from suppliers based on price and demand
• Cultivated relationships with primary care physicians, pharmacies and hospitals
• Completing all audits required by healthcare (this includes compliance, inhaler techniques and disposal, anticoagulation medications and their bleed risk and side effect profile with patients, hypertension medication.
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• Sending end of month claims and online/paper prescriptions to government
• Administering flu vaccinations to patients of the pharmacy

• Swiftly and correctly, calculated dosages, dispensed medication, prepared prescription labels and filled prescriptions for approval by pharmacist.
• Utilized pharmacy technology to access prescription information, including patient and doctor data, drug selection, prescription interpretation and insurance billing.
• Researched and resolved dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety and to aid in the development of… Show more
• Researched and resolved dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety and to aid in the development of patient loyalty.
• Complete full medical history including clarification of medication use and potential allergens.
• Administering daily blister packs and working in collaboration with Pharmacist and patient to manage any Rx changes to packs. Show less

Burlington, Ontario, Canada

• Provided friendly and informative customer service aimed at educating patients and building rapport.
• Communicated directly with medical offices via phone, fax & email to ensure seamless patient care.
• Accurately dispensed, compounded and processed Rx orders.
• Inspected drug storage, monitored drug supply for expiration dates and ensured proper supply levels.
• Utilized patient information system to access prescription information to ensure proper collection of patient history… Show more
• Utilized patient information system to access prescription information to ensure proper collection of patient history, insurance information and prescription interpretation. Show less

• Provided excellent customer experience by anticipating the customer’s needs, exceeding expectations and adhering to stores service standards.
• Worked within the team to ensure merchandise was received, merchandised and up kept as per company directives.
• Upheld all POS policies and worked to service long lines of customers in a quick and efficient manner.
• Took ownership and welcomes feedback from leadership to ensure professional feedback and growth.

• Assisted in the opening and closing of store location, including cash handling, deposits, store cleanliness and stock levels.
• Strong knowledge of store POS systems, ability to troubleshoot and work independently.
• Ensured each customer received exceptional customer service by providing a friendly environment, which included greeting, and acknowledging all customers, maintaining store standards, solid product knowledge and.

Education record

ECG vaccination course fully certified to administer COVID-19, flu and saxenda injections along with CPR training for adult and children

Masters Of Pharmacy, Mpharm

Pharmacy Technician, Pharmacology