Mariam Mansour Email & Phone Number

Canada

London, England, United Kingdom

• Responsible for all orders of medication for pharmacy from suppliers based on price and demand• Cultivated relationships with primary care physicians, pharmacies and hospitals• Completing all audits required by healthcare (this includes compliance, inhaler techniques and disposal, anticoagulation medications and their bleed risk and side effect profile with patients, hypertension medication and its efficacy in controlling patient blood pressure and compliance with medication•… Show more • Responsible for all orders of medication for pharmacy from suppliers based on price and demand• Cultivated relationships with primary care physicians, pharmacies and hospitals• Completing all audits required by healthcare (this includes compliance, inhaler techniques and disposal, anticoagulation medications and their bleed risk and side effect profile with patients, hypertension medication and its efficacy in controlling patient blood pressure and compliance with medication• Sending end of month claims and online/paper prescriptions to government• Administering flu vaccinations to patients of the pharmacy• Advising and counseling patients on blood patient reading done inpharmacy and the next steps to take for each patient• Delegating tasks to pharmacy staff and ensuring goals are set andmet each day• Maintaining strong relationships with clients and increasingpharmacy sales• Extensive knowledge best treatment options and diseasepathology in therefore counselling patients on new medications,interactions and any inquiries from patients• Responsible for monthly audits of controlled medications in safeand book and resolving any discrepancies• Developing strong relationships with manufacturer in ordering allspecials needed for pharmacy at competitive rates• Writing and organizing Standard operating procedures (SOPs) for pharmacy and developing training protocols in leading pharmacyteam• Filling out and resolving near miss errors done by staff andmeetings with staff to reduce incidents• Creating and enforcing improved guidelines and process workflow• Liaised with practitioners in regard to issues about disease states Show less

•Swiftly and correctly, calculated dosages, dispensed medication, prepared prescription labels and filled prescriptions for approval by pharmacist.•Utilized pharmacy technology to access prescription information, including patient and doctor data, drug selection, prescription interpretation and insurance billing. •Researched and resolved dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety and to aid in the development of… Show more •Swiftly and correctly, calculated dosages, dispensed medication, prepared prescription labels and filled prescriptions for approval by pharmacist.•Utilized pharmacy technology to access prescription information, including patient and doctor data, drug selection, prescription interpretation and insurance billing. •Researched and resolved dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety and to aid in the development of patient loyalty. •Complete full medical history including clarification of medication use and potential allergens. •Administering daily blister packs and working in collaboration with Pharmacist and patient to manage any Rx changes to packs. Show less

Burlington, Ontario, Canada

•Provided friendly and informative customer service aimed at educating patients and building rapport.•Communicated directly with medical offices via phone, fax & email to ensure seamless patient care. •Accurately dispensed, compounded and processed Rx orders.•Inspected drug storage, monitored drug supply for expiration dates and ensured proper supply levels.•Utilized patient information system to access prescription information to ensure proper collection of patient history… Show more •Provided friendly and informative customer service aimed at educating patients and building rapport.•Communicated directly with medical offices via phone, fax & email to ensure seamless patient care. •Accurately dispensed, compounded and processed Rx orders.•Inspected drug storage, monitored drug supply for expiration dates and ensured proper supply levels.•Utilized patient information system to access prescription information to ensure proper collection of patient history, insurance information and prescription interpretation. Show less

•Provided excellent customer experience by anticipating the customer’s needs, exceeding expectations and adhering to stores service standards. •Worked within the team to ensure merchandise was received, merchandised and up kept as per company directives. •Upheld all POS policies and worked to service long lines of customers in a quick and efficient manner. •Took ownership and welcomes feedback from leadership to ensure professional feedback and growth.

•Assisted in the opening and closing of store location, including cash handling, deposits, store cleanliness and stock levels. •Strong knowledge of store POS systems, ability to troubleshoot and work independently. •Ensured each customer received exceptional customer service by providing a friendly environment, which included greeting, and acknowledging all customers, maintaining store standards, solid product knowledge and upholding customer obligations.

Education record

ECG vaccination course fully certified to administer COVID-19, flu and saxenda injections along with CPR training for adult and children

Masters Of Pharmacy, Mpharm

Pharmacy Technician, Pharmacology