Shreya M. Email & Phone Number

New York, NY, US

• Led design for 15+ different channels for new high-priority products: Sprinklr Modern Care & Engagement.
• Crafted user experiences for an AI-driven Unified Agent Desktop, offering a comprehensive 360° customer perspective.
• Collaborating with designers, product managers, developers, and principles to ensure brand accuracy and usability, and refining designs through critique and reviews.
• My focus is aligning visual designs with business goals, adhering to UX best practices and design trends, creating design patterns, and establishing a consistent design language for the product.

Fremont, CA, US

• Revamped the Skedler website, focusing on enhancing the online presence of Skedler, a report automation engine tailored for data analytics and monitoring tools such as Kibana and Grafana.

• ServiceHouz’s real estate platform delivers seamless experiences for seniors searching for the best living home and care services.
• Lead design and branding for a 9-person design team, including engineers and managers, from ideation to peer review process including weekly design meetings.
• Created a design system of 50+ components that boost accessibility for elders by approximately 10%.
• Performed heuristic evaluations to identify interaction design needs for seniors and implement accessibility improvements such as scaling web content, and text-to-speech conversion.

San Jose, CA, US

• Infinite Options provide web & mobile experiences to support farmer sales, and local shopper purchases, of fresh, local products.
• Collaborated with product manager and developer to execute an end-to-end design process for “MealsFor.me”, a meal subscription web and mobile service delivering chef-prepared, healthy gourmet meals for customers in the.
• Coordinated with product manager and 5-person development team to produce a visual style guide and information architecture for MealsFor.me product.
• Completed user research, brainstorming, and prototyping for redesigning “ServingFresh” a grocery delivery application.
• Created rewarding experiences, including purchase discounts, to motivate local customers to buy fresh produce from the local farmer’s market.

Silicon Valley, California, US

• SuperWorld is a Virtual Real Estate platform where users can buy, sell, collect, and curate over 64 billion unique plots of virtual land using cryptocurrency.
• Conducted weekly design sprints with 2 project managers, a 3-person design team, and 5 developers to ideate on design concepts that incorporated peer reviews and user feedback.
• Developed 200+ low and high-fidelity prototypes to redesign AR real estate platform based on weekly design sprints.
• Initiated usability testing and leveraged Superwold’s design system to create and hand off 150+high fidelity prototypes to developers.

• Spearheaded senior living web platform design on a 9-person team focusing on special care home options including personal assistance, adult day care, counseling, etc.
• Conducted 5 user interviews, as well as analyzed 5 competitors, to strategically design solutions including identifying homes with special care options (Memory care or Alzheimer care).

Oakland, California, US

I worked as an official AR/VR tour creator on a Google-funded project to revolutionize local places and businesses by creating virtual tours and showcase them online to increase their revenue.

Mumbai, Maharashtra, IN

Developed an Aerospace Estimation System for calculating the cost of the product in the defense and aerospace sector that addresses the critical needs of customers in over 30 countries around the world.

Mumbai, Maharaashtra, IN

Amplified the client’s website on search results to improve user traffic and reduce bounce rates. Responsibilities: Website analysis, solving design problems & Search Engine Optimization.

Master'S Degree, Interaction Design

Master'S Degree, Computer Science

Bachelor'S Degree, Computer Applications