• Manage NetSuite data entry, translating client requests into actionable material codes and orders.• Produce accurate quotes using Excel, factoring in material grades, gauges, and regional specifications.• Coordinate cross-department efforts, ensuring alignment on logistics, shipping, and project updates.• Oversee communication on a multi-line phone system, resolving client issues and directing inquiries.• Monitor stock levels and coordinated material requirements to maintain production efficiency.

• Recorded student scores and assessment data, across 10,000+ tests maintaining detailed records andensuring data integrity for reporting purposes.• Collaborated with team to achieve consistent scoring results fostering effective communication.

* Performed data entry tasks to maintain accurate records of client information and project details. * Managed communication between contractors, clients, and city planning departments * Applied for permits, ensuring all necessary documentation and compliance with local regulations.* Assisted with administrative tasks such as answering phones, managing emails, and preparing reports.

*Safely operated and maintained heavy equipment, emphasizing precision and attention to detail in navigating complex machinery and ensuring the safety of team members.*Demonstrated strong attention to detail by regularly inspecting and documenting the condition of equipment, contributing to accurate record-keeping and data collection.*Showcased problem-solving skills by quickly identifying and resolving operational issues, highlighting an ability to troubleshoot and analyze problems

*Efficiently processed a high volume of solar permit applications daily, demonstrating strong organizational and time management skills.*Successfully trained two colleagues in permit duties showcasing leadership and teaching abilities.*Maintained effective communication with planning offices to ensure timely submission of documents, showcasing strong interpersonal skills.*Coordinated materials for solar projects, demonstrating attention to detail and logistical planning.

*Graded over 3,000 tests for Tennessee Comprehensive Assessment Program. *Maintained scoring validity scores of 80% during project scoring (minimum of 65% required).

• Maintained detailed records of project and employee purchases using Excel, leveraging functions like COUNTIF and SUM to analyze trends and identify popular products.• Developed training resources for new team members, enhancing their skills in expense reporting, material tracking, and client data management• Coordinated the scheduling of over 20 inspections monthly with planning offices, ensuring efficient project timelines and compliance with regulations

• Analyzed data (Excel pivot tables, summary statistics) on agent performance, improving outreachsuccess rates by 12% through strategic adjustments.• Recruited, trained, and scheduled 30+ agents, increasing outreach by 20% and ensuring goals were met• Executed 9,000+ calls, contributing to a 68% voter support rate, showing strong program management.• Facilitated weekly workshops for agents, focusing on conflict resolution, communication strategies, andtraining for engaging Spanish-speaking populations

* Provided supplemental algebraic instruction to 6 individual students through Zoom.* Met with parents and teachers to discuss student performance. Used this information to create individualized academic improvement plans. * Raised 4 students' grades by over 20%. Raised 2 students’ grades by 12%

• Provided identity-conscious mentorship to 10 rising sophomores from underrepresented backgrounds as part of the year-long retention and support program 2Excel.• Counseled students during one-to-one meetings focused on emotional, financial, and academic needs.• Advised students on course selection, study skills, policies, and navigating university procedures.• Organized quarterly social events to foster community and support student retention.• Arranged referrals to campus resources, leading to savings of $6,500+ in prep course and legal fees.

• Coordinated outreach for 20 incoming freshmen, ensuring submission of required documentation and completion of necessary tasks according to university policy and procedures. • Advised and placed students into seminar sections and academic success communities, accommodating their schedules and resolving conflicts to support full participation. • Advised students on campus resources, providing tailored recommendations for their academic journey

• Co-led biweekly discussions for a diverse cohort of 25 incoming freshmen as part of the SummerBridge Program, focusing on critical thinking, multiculturalism, educational access, and policy.• Collaborated with co-facilitator to design lesson plans that promoted student engagement andreflection on the higher education system, supporting the transition to university life.• Provided individualized academic guidance during writing workshops, helping students set goals,track progress, and refine their critical thinking and writing skills.