AeroLeads people directory · profile
Manuel Castillo Email & Phone Number
Support Manager
at
Gorgias
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Support Manager
Location
Greater Buenos Aires, Argentina, Argentina
Company size
Who is Manuel Castillo? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Manuel Castillo is listed as Support Manager at Gorgias, a company with 549 employees, based in Greater Buenos Aires, Argentina, Argentina. AeroLeads shows a matched LinkedIn profile for Manuel Castillo.
Manuel Castillo previously worked as Support Team Lead at Gorgias and Application Specialist at Gorgias. Manuel Castillo holds Systems Analyst from Ort Argentina.
Company email context
Email format at Gorgias
This section adds company-level context without repeating Manuel Castillo's masked contact details.
Gorgias
Review company-level records connected to Manuel Castillo before choosing the right outreach path.
Profile bio
About Manuel Castillo
Experienced Technical Support professional with a proven track record in leading teams and managing complex projects. Passionate about technology, data, and delivering exceptional customer service. As a Team Lead, I oversee a team of dedicated agents, guiding them toward achieving higher performance and career growth through continuous feedback and development opportunities.I remain actively involved in strategic projects, such as the porting initiative, ensuring seamless service transitions and compliance with carrier standards. My collaborative skills and problem-solving prowess help drive customer satisfaction and operational efficiency.Highly detail-oriented, I am committed to enhancing the customer experience through improved product education and continuous process improvements. I thrive in both startup and corporate environments, consistently seeking the best solutions for my customers and team.In my free time, I enjoy playing and watching sports, from soccer and basketball to eSports. Based in Buenos Aires, Argentina (GMT -3).
Current workplace
Manuel Castillo's current company
Company context helps verify the profile and gives searchers a useful next step.
Gorgias
9 roles
Manuel Castillo work experience
A career timeline built from the work history available for this profile.
Support Team Lead
CurrentI lead a team of more than 5 support agents, ensuring they are equipped and motivated to deliver top-tier customer service.I provide continuous feedback and career development opportunities through regular one-on-one meetings, focusing on the growth and progression of agents in technical support and customer service skills.I manage comprehensive reporting.
Jul 2023 - Present
Application Specialist
Help clients with questions on how to use the product, offer alternative solutions and troubleshoot current scenarios provided by the client.Ensure that they receive the best experience possibleUnderstand customer goals and their desired outcome from using the product through continuous data and feedback analysis.Create and maintain product-related.
Aug 2022 - Jun 2023
Technical Support Analyst
Providing technical and functional support to clients all over the world.Checking client's configuration and suggesting improvements and bestpractices to maximize the platform efficiency.Working closely with the development and customer success teams totroubleshoot issues.
Apr 2022 - Aug 2022
Sales Support Representative
Ensure territory management excellence for an ever growing andshifting sales organization, including territory assignment, migration ofthe associated opportunities with appropriate splits or holds, andprocess improvements in the sales systems.Support human capital management projects around xDR and Salespromotion, management organization structures, and.
Sep 2021 - Apr 2022
Data Administrator
Master data creation and maintenance activities or informationmanagement activities.Execution of business critical and urgent request. Activities to beperformed within a given service level.Handling of service requests, execution of reports, mass uploads,perform mass extractions. Support and advise stakeholders in master data related matters. Perform data.
Feb 2021 - Sep 2021
Customer Care Support Office Representative
Confirming orders, pricing and availability; receiving and enteringorders into SAP, respecting order entry procedures and prioritizingwhere necessary.Execution of quality reports.Leader of several improvements projects regarding master data, suchroute determinations, texts customization and overall data cleanse thatimproves the time spent in the order.
Mar 2019 - Feb 2021
Oct 2018 - Feb 2019
Customer Service Representative
Customer service for walmart.comHandling of complaints and customer inquiries via phone and chat.Management of refunds, exchanges and returns.Placement of purchase orders.
Oct 2017 - Feb 2018
Team & coworkers
Colleagues at Gorgias
Other employees you can reach at gorgias.io. View company contacts for 549 employees →
LJ
Leon Joksimović
Colleague at Gorgias
Belgrade, Serbia, Serbia
View →
FB
Fraser Bruce
Colleague at Gorgias
Greater Toronto Area, Canada, Canada
View →
NG
Nikola Grujeski
Colleague at Gorgias
Slovenia, Slovenia
View →
NP
Nyarieni Pal
Colleague at Gorgias
Kitchener, Ontario, Canada, Canada
View →
EF
Emilija Farena
Colleague at Gorgias
Serbia, Serbia
View →
RG
Richard Greenwald
Colleague at Gorgias
Toronto, Ontario, Canada, Canada
View →
OM
Obaid M.
Colleague at Gorgias
Toronto, Ontario, Canada, Canada
View →
DS
Daniela Sherif
Colleague at Gorgias
Argentina, Argentina
View →
ML
Matilda Lee
Colleague at Gorgias
Toronto, Ontario, Canada, Canada
View →
FS
Fabio Salvini
Colleague at Gorgias
Paese, Veneto, Italy, Italy
View →
Leon Joksimović
Colleague at Gorgias
Belgrade, Serbia, Serbia
View →
FB
Fraser Bruce
Colleague at Gorgias
Greater Toronto Area, Canada, Canada
View →
NG
Nikola Grujeski
Colleague at Gorgias
Slovenia, Slovenia
View →
NP
Nyarieni Pal
Colleague at Gorgias
Kitchener, Ontario, Canada, Canada
View →
EF
Emilija Farena
Colleague at Gorgias
Serbia, Serbia
View →
RG
Richard Greenwald
Colleague at Gorgias
Toronto, Ontario, Canada, Canada
View →
OM
Obaid M.
Colleague at Gorgias
Toronto, Ontario, Canada, Canada
View →
DS
Daniela Sherif
Colleague at Gorgias
Argentina, Argentina
View →
ML
Matilda Lee
Colleague at Gorgias
Toronto, Ontario, Canada, Canada
View →
FS
Fabio Salvini
Colleague at Gorgias
Paese, Veneto, Italy, Italy
View →
2 education records
Manuel Castillo education
Systems Analyst
Licenciatura, Idiomas Modernos
FAQ
Frequently asked questions about Manuel Castillo
Quick answers generated from the profile data available on this page.
What company does Manuel Castillo work for?
Manuel Castillo works for Gorgias.
What is Manuel Castillo's role at Gorgias?
Manuel Castillo is listed as Support Manager at Gorgias.
Where is Manuel Castillo based?
Manuel Castillo is based in Greater Buenos Aires, Argentina, Argentina while working with Gorgias.
What companies has Manuel Castillo worked for?
Manuel Castillo has worked for Gorgias, Invgate, Auth0, Givaudan, and 24-7 Intouch.
Who are Manuel Castillo's colleagues at Gorgias?
Manuel Castillo's colleagues at Gorgias include Leon Joksimović, Fraser Bruce, Nikola Grujeski, Nyarieni Pal, and Emilija Farena.
How can I contact Manuel Castillo?
You can use AeroLeads to view verified contact signals for Manuel Castillo at Gorgias, including work email, phone, and LinkedIn data when available.
What schools did Manuel Castillo attend?
Manuel Castillo holds Systems Analyst from Ort Argentina.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Manuel Castillo you were looking for.
View similar profiles
