Manuel Gil Email & Phone Number

San Diego, CA, US

Santa Clara, CA, US

Mountain View, California, US

• Led System and Network Engineering teams that supported all Intuit data center compute, virtualization (~11,000 systems) and Network infrastructure transitioning to AWS
• Responsible for maintaining operational excellence, high availability, and compliance
• Provided leadership for vulnerability remediation, incident management, root cause analysis, problem management, coordination & scheduling of tax season readiness & war room coverage
• Led cross-functional, follow-the-sun, geographically distributed, multi-national (US/India) teams in various projects including migration of SSL/TLS certificate management infrastructure to AWS, Akamai CDN security.
• Centers of Excellence and Vendor Management for key Intuit vendors including Cisco, F5, AVI, Juniper, Park Place, Riverbed, DigiCert, ThousandEyes, Venafi

Mountain View, California, US

• Managed a team of Systems Engineers and Database Administrators that supported Intuit’s Small Business Group’s data center compute and data infrastructure, encompassing over 4000 bare metal and virtualized systems in a.
• Oversaw the delivery of project and run-the-business infrastructure hosting tasks in support of Intuit’s Small Business Group, including the flagship product QuickBooks Online. Typical responsibilities included compute.
• Led multiple migration projects of key Small Business Group applications from legacy infrastructure to various iterations of the Intuit Hosting Platform culminating with the modernization of the infrastructure stack to.
• Worked closely with Intuit’s Small Business Group Application Operations teams in coordinating site switchovers, ensuring high availability, minimal operational disruption while implementing critical infrastructure.
• Worked closely with other data center, infrastructure, and operations teams across the US and India in support of vulnerability remediations, technology refreshes, technology decommissions, compliance and licensing.

Mountain View, California, US

• Performed management functions, assisting in on-boarding contractors, mentoring, coaching, and assigning tasks or projects, coordinating effort with other service delivery engineer leads
• Interfaced with Project Management on Small Business Group project staffing
• Coordinated Run-the-Business and on-call activities within the team
• Continued systems engineering role, leading projects, adhering to established technical standards, and delivering results for Small Business Group's business goals

Mountain View, California, US

• Acted as customer liaison to Small Business Group focused on engagement, customer experience, quality of service and execution of new initiatives
• Planned, estimated, designed, lead implementation teams and delivered projects in line with Business Unit goals and Intuit IT standards
• Provided documentation, contingency and availability planning, problem and performance analysis and tier-3 support for hosted applications

Mountain View, California, US

• Provided infrastructure operations support, including on-call, for Business Unit hosted services, primarily for QuickBooks Online Edition
• Gathered requirements, designed, and implemented IT hosting solutions that aligned with Intuit’s flagship and Next Generation standards (Intuit Hosting Platform)
• Performed customer interface and communication role between Intuit IT teams and Business Units

• In charge operational upkeep of co-located hosting facility including planning, procuring, configuring, and deploying preproduction and production servers, managing support systems, LAN/WAN, system and network security.
• Coordinated IT support across all departments to ensure successful delivery of projects
• Supervised systems and network specialists
• Major projects included: nbc.com, nbcumv.com, bravotv.com, dts.com, kpbs.org, gci.qualcomm.com, sandiegozoo.org, invisiblechildren.com, vizio.com, foxflash.com

• Managed operations for Console's co-located hosting facility, including 24x7 on-call
• Provided system administration support and hardware/software deployments for mixed-platform systems including Solaris, RedHat Linux, FreeBSD, Windows, and MacOS X
• Managed network devices such as routers, switches, load-balancers, and firewalls
• Managed various information services and systems, including DNS, FTP, SMTP, POP/IMAP, Apache HTTP, MySQL, PostgreSQL and Oracle Database Servers

New York, NY, US

• Rebuilt European web production environment after it was vandalized due to a break-in
• Evaluated and hardened security of European web, CRM, database, and analytics systems
• Audited European production systems and drafted plans for better security and performance
• Reviewed and recommended improvements to system administration policies
• Took systems lead role for several IT projects including integrating a Help Desk website and building a Digital Service Provider server using open source technologies

• Company was formerly known as marchFIRST. Duties included:
• Acted as project technology resource providing expertise in systems, networking and security
• Deployed preproduction Solaris and Windows systems on Sun, IBM and Compaq hardware
• Evaluated open source technologies including search engines, databases, file sharing protocols and operating systems
• Lead technical design and implementation of www.nttdocomo.com

Paris, France, FR

• Company was formerly known as USWeb/CKS. Duties included:
• IT and security resource for web systems design, build-out, and administration
• Implemented and managed departmental firewall, VPNs, DMZs and security policies
• Provided managed services support for www.oncology.com, www.insurance.com
• Participated in the technical design and build of www.saksfifthavenue.com

• Company was formerly known as Reach Networks, Inc. Duties included:
• In charge of data center facility operations, supervision of 7 network operators, 24x7 on-call, third-level support, LAN/WAN security policy management, scripting, documentation, monitoring, hardware/software builds.
• Provided managed services support for www.harley-davidson.com, www.dsports.com
• Provided Lead Engineer expertise in the technical design, build, and managed-services support of the following websites: www.barnesandnoble.com, www.bdd.com, www.dlj.com, www.bkstore.com, www.studentadvantage.com.

• Performed basic UNIX system and network administration tasks for development and production systems including backups, restores, server builds and maintenance, scripting, monitoring, first-level response, support for.

M.S., Computer Science

B.S., Computer Science