Michael Brooke Email & Phone Number

Kent, Washington, United States

• Developed a positive work culture by fostering continuous improvement and cross-functional leadership.• Improved distribution center output per employee 231%.• Increased inventory accuracy from 23% to 99.7%, eliminating the need for yearly physical inventories.• Boosted field service billing per team by 55% and tripled the number of teams (a 465% increase).• Reduced warranty costs from 2.7% to 0.6% of revenue.• Implemented lean manufacturing principles, optimizing workflow and reducing waste.

Greater Seattle Area

• Delivered strategic advisory services with a focus on improving profitability and business focus.• Conducted comprehensive operational analysis, identifying and addressing profitability issues.• Achieved high client satisfaction with improved business focus and profitability.

Greater Seattle Area

• Managed 70 commercial and residential engineering projects generating $30M annually.• Transitioned from individual project management to a team-centered approach, improving project delivery times and team collaboration.• Implemented a single-piece flow model, reducing lead time from 8 weeks to 2 weeks.• Increased custom cabinets designed from 80 to 400 per week.• Halved average project labor from 14 man-weeks to 7 man-weeks, while maintaining high-quality standards.

Springville, Ut

• Transformed Rustica from a mom-and-pop shop into a volume supplier for Home Depot and Amazon in 9 months.• Strategically expanded operations to two plants, facilitating a seamless transition to 24/7 production to accommodate diverse product demands.• Created management structure and scaled up workforce from 100 employees to 250.• Achieved a 500% surge in output, escalating from 1,150 doors per month to 5,750.• Reduced lead times for wood product from 16 weeks to 2 weeks and metal product lead time from 4 weeks to 1 week.• Implemented 5S and safety protocols, reducing OSHA recordables by 85% from 7 incidents to 1 in first year.• Reduced wood product returns by 80% (from 5% to 1%) and metal product returns by 50% (from 3% to 1.5%).• Streamlined procurement with Kanban, maintaining staffing levels despite company growth.• Established a residential swing door unit and expanded market segments, driving 12% monthly revenue growth.

Bundaberg, Queensland, Australia

• Orchestrated the integration of operations across three merging international aerospace companies.• Directed operations of three repair stations and two manufacturing plants, ensuring regulatory compliance (FAA in USA, CASA in Australia).• Managed both mechanical and electronic assembly with over 7,000 SKUs• Engineering and Quality Manager for Avionics Division (ISO9001, AS9001).• Reduced avionics division labor costs by 29%.• Assumed leadership of an aircraft transponder facility, swiftly restoring regulatory compliance and operational trust.

Provo, Utah Area

• Spearheaded the evaluation, selection, and implementation of Epicor ERP/MRP within six months with full aerospace traceability (AS9001/ISO9001).• Developed and executed a detailed project plan, overseeing system design, data migration, customization, and seamless integration across multiple sites.• Conducted extensive staff training, achieving significant cost savings and operational improvements.• Integrated 3D printing into production line allowing product customizations per customer specifications.• Managed the profit and loss (P&L) responsibilities for North American and European Production and Repair Operations.

Provo, Utah Area

• Maintained SLAs with over 15 airline customers, ensuring consistent delivery of high-quality portable inflight entertainment on 18,000 tablet computers.• Specified new product requirements and conducted design reviews, first new product: o Reduced part cost from $750 per unit to $325 per unit (57%) o Decreased maintenance labor by half (90 min down to 45 min).• Mean time between failure improved by 317% (1154 to 4800 hours).

Provo, Utah Area

• Implemented Lean Manufacturing Principles of Single Piece Flow, Standard Work, Kanban, 5S, and cellular manufacturing techniques: o Reduced production footprint by half and set up a second assembly line with spare equipment. o Improved employee performance by 400% and line output by a factor of 10.• Implemented a scalable system to rapidly double production staff with temporary resources.• Implemented cross-training programs across departments to enable Just-In-Time (JIT) scheduling and staffing.• Utilized statistical analysis of data to identify and eliminate waste.

Provo, Utah Area

• Took over full responsibility for electronic and mechanical assembly in startup environment.• Successfully rescued a critical new product launch through strategic re-engineering of the assembly line.• Elevated first pass yield from 32% to 95%.• Achieved a milestone 100% on-time order fill rate, for the first time in company history.

Provo, Utah Area

• Managed engineering department and supervised powder coating line.• Implemented system for corrective action and Engineering Change Orders (ECOs)• Responsible for new facility layout and specification equipment• Pioneered new CNC plasma cutting technique to increase yield• Redesigned production tooling to solve common production problems• Spearheaded work instructions project to increase effectivity in a multilingual environment

Provo, Utah Area

• Managed plant that produced wood sheet goods, cast rubber, and cast foam products• Responsible for product life cycle from concept to customer• Implemented mix of Lean, Six Sigma and Theory of Constraints (TOC) and revamped plant layout o Improved productivity over 600%, yield by 75%, and lead time by 80% • Designed and built production tooling, including fiberglass molds and pneumatic presses• Project manager for designing and building capital equipment

Provo, Utah Area

• Designed custom diamond and carbide cutting tools for the aerospace and automotive industries• Captured customer requirements and sent them quotes with high level product detail • Engineered solutions including method of manufacture, purchasing, and quality conformity • Lead over other tool designers and taught design methodologies and CNC programming• Pioneered new Wire EDM cutting technique to increase yield• Calibrated measuring equipment in production plant• Hands on product implementation o Drafted production drawings and wrote machine programs o Planned production routing and wrote instructions for each workstation o Purchased materials that would be needed for production of tooling o Performed inspection to ensure tool was made as designed o Inspected returned, damaged and dull tools and wrote repair instructions

Bachelor Of Science (Bs), Manufacturing Engineering Technology

Certificate, Mechanical Drafting

Activities and Societies: Dean's List