- Run and oversee day to day operations to ensure all aspects of business operations are executed smoothly and efficiently.- Work closely with vendors to price out shipments, book shipments and provide shipper with updates & adjustments to scheduled loads as required.- Management of shipment data and timely update of any communications surrounding this data.- Identify and improve any process inefficiencies with services or development needed on the technology platform.- Responsible for customer service & relationship management; resolving issues that may arise, prioritizing feedback provided and tailoring the tools at our disposal to meet customer needs & wants.

Oversees all on-site business operations, including:- Customer service- Inventory management for a product catalog exceeding 300 items- Primary responsible for warehouse management & floor planning, maximizing space &storage efficiency- Order fulfillment, with efficient and prompt turnaround, from drop shipmentfulfillments to multi-pallet wholesale loads- Prepare documentation (packing lists, commercial invoices, release orders and deliveryorders) for each outgoing shipment- Handles all accounting & reconciliation duties

- Provided front-end and back-end customer service & tracking information, prioritizingcustomer satisfaction and retention by personalizing procedures into actionable logisticstrategies.- Prepared all necessary documentation (arrival notices, delivery orders, release orders)& coordinated shipment releases with ocean carriers, port terminals, customs brokers andimporters.- Oversaw control of over 200 monthly importing containers, with timely updates onlocation, release status & pending items of each.- Coordinated delivery & trans-loading with truckers across the United States fordeliveries to final location, specializing in heavyweight containers with granite & other stoneslabs, servicing all major US ports.- Handled all accounts receivables and accounts payable responsibilities. Determiningthe most cost-effective procedures and routes for shipments.

-Coordinated release of import shipments and prepared documentation for export shipments.

- Provided customer service to all importing clients, attending to their needs and requests.- Prepared arrival notices and delivery orders for importers & customs brokers.- Coordinated releases & deliveries of imported material to delivery locations.

-Filmed & edited various events, including athletic competitions, weddings, birthdays andreligious services.

-Taught & prepared English lesson plans for grades K-8.

-Prepared individual & specialized lesson plans, attending to each students' needs.