Marcelo Sato Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brazil

Responsible for the operations on the following accounts:-Pfizer-GWM-Votorantim-Volvo

São Paulo

Operations Manager Vale S.A and Metals & MiningResponsible for Industry & Services operations. Focus on Metals & Mining companies, being responsible for overseeing the operations and supporting business, acting strategically within different domains and as a bridge between operational teams and commercial teams in order to build action plan and goals to.

São Paulo, Brazil

• Account Delivery and Program Manager - CBA Companhia Brasileira de AlumínioMain responsibilities:
• Responsible for the account delivery and pre-sales. Main deliverables related to metals & mining warehouse infrastructure technologies and industry 4.0
• Contract Management
• Projects Portfolio Management
• Budget, Forecast and Billing process flow
• Build action plan and goals to achieve the account growth

• IT Project Manager – Backoffice Delivery TeamMain responsibilities:
• Responsible for Projects implementation and Projects Planning in Chile, South Africa, Mexico and Dominicana.
• API and Financial projects implementation.
• PMBOK and Agile frameworks (Scrum, Kanban) using tools such as MS Project, Jira, Remedy Force.

São Paulo Area, Brazil

• Main responsibilities:
• Interaction with multidisciplinary teams: other IT departments cross-regions leveraging best-practices and IT solutions, following IT governance requirements, following corporate policies - India, Europe, USA.
• Contributions to RFPs/RFIs: Manufacturing and Life Sciences companies for systems and infrastructure projects – Executive Presentations.
• Contributions to develop solution accelerators and frameworks.
• Acting as Delivery Manager: Strong customer service, project management and quality control skills, resource planning as well as team leadership.
• Ability to conduct projects and manage changes, evaluating scope changes, prioritizing accordingly, evaluating the cost impacts and communicating the risks and issues.

• Main responsibilities:
• Lead of a dedicated support for escalated division: responsible for tickets status for meeting, tasks assignment and management reports, manage high urgency/impact incidents and projects/enhancements.
• Compliance requirements: implement government requirements, such as changes on legislation or technical notes related to nota fiscal or electronic invoice in South America.
• Ability to get business requirements and propose IT solutions to attend business needs following strategy for a future SAP implementation.
• Enhancements and service requests: requests until 200 hours of efforts – Brazil, Peru, Chile, Uruguay and Paraguay.

São Paulo

• Main responsibilities:
• Manage multiple vendors and business partners working in a multi-task environment.
• Work with business in order to determine priorization delivering solutions according to the company's strategy and business needs. Foccus on rationalization and standardization of point solutions that support business.
• Interaction with multidisciplinary teams: other IT departments cross regions leveraging best-practices and IT solutions, following IT governance requirements, attending audit requests and corporate policies.
• Experience in gathering business requirements, review process definition, business case development, cost analysis, design, test plan, test scenario & test script.
• Solid experience in user testing coordination following project methodology (change management process, transports trough the environments to Production and post go-live support).

• Team Coordinator: JDE XE/8.12 Johnson & Johnson EMEAMain responsibilities:
• International experience in implementation projects and support JDEdwards around European countries.
• Experience with multidisciplinary teams (Brazil, Argentina, Mexico and USA).
• Manage High urgency/impact tickets, establishing correct priorities;
• Transfer knowledge to the team, supporting each resource in solving any kind of tickets;
• Responsible for different tasks apart from tickets such as SLA, tickets status for meeting, projects assignment, Performance Analysis and Management Reports;

• Support JDE 9.0 version: Distribution, Manufacturing, A/P, A/R, G/L, Origination, Export Process, Brazil Localization: SPED, NF-e (Danfe), Sintegra, Fiscal Books, Tax Calculation (ICMS, IPI, PIS, COFINS, ISS, IR);
• Enhancements related to Distribution, Accounting, Logistics, Sped and NF-e process;
• Chart of Accounts Migration Project;
• Renewable Fuels Project: JDE 9.0 Implementation - Distribution, G/L, Brazil Localization, Contract Management and Pricing;
• Export Process_Fertilizer Project: Check and adapt the process already in the system involving Manufaturing, Future Remittance, Inventory, A/R, G/L and Pricing;

• International Projects:- Implementation of 8.12 version: Johnson & Johnson Medical Company: Portugal, Spain: Sales and Warehouse Processes;- Implementation of 8.12 version: Johnson & Johnson Medical Company: Italy.
• Support: 18 European countries with Argentina and Mexico Team: Distribution, Warehouse, Pricing, Sales, Purchase, e-Business, Consignment and Orthokit;
• Knowledge transfer to the support team in Brazil;

• Support monitoring constructions and rebuilding of pumps fuel (gasoline and diesel);
• Support monitoring installation projects of underground fuel tanks;
• Creation of quote order, cost and budget analysis.
• Purchase order process (JDEdwards | Version 8.12);
• Service orders creation (general services).