Marcie Wilson Email and Phone Number

Responsible for day to day IT support, for the Washington DC office, the Great Neck NY office and the North Hollywood office. Responsible for IT planning and coordination between IT vendors to use NATO's IT infrastructure, hardware and software to their maximum capacity at the lowest cost.Researching new IT technologies for NATO to adapted to an ever changing IT landscape and get the best solution for the lowest price possible.

Responsible for hardware/software configuration & workstation set up for in-house employees.Responsible for providing technical support for 70+ in-house users, 14 regional & international office users.Responsible for administrating hardware/software for MS Windows 2003 Server Network & LAN/WAN operations.Recommend hardware/software configurations for more efficient use. Act as a consultant to regional & international offices on hardware/software/telecommunications purchases.Experience in creating easy to use technical user manuals & training employees on software (Ex: MS Office products, off-site networking information, website applications.)Supervised website developer to ensure BBI website & related projects kept up-to-date.

Responsible for technical support & relations as IT point of contact for Chamber partners, programming & coding web pages as well as conducing performance & quality assurance testing of website. Corporate restructuring led to the elimination of 20 jobs, Oct. 2000.