Marc Marmol Romani Email & Phone Number

Barcelona, Ct, Es

Cataluña, España

Dinamización de Social&Digital Selling del equipo comercial, impulsando la acción comercial, fomentando la generación de nuevas oportunidades e incrementando la rentabilidad y el retorno de la inversión en estas plataformas.

Barcelona Y Alrededores, España

Facilitator of solutions for companies focused on improving:- Motivation and recruitment of talent through Social Benefits and Flexible Remuneration with tax savings for employees.- Internal communication- Management of budgets and Corporate Expenses- Health and Wellbeing of employees- Face-to-face and digital corporate events- Incentives for sales channels and Promotions to the final customer

Barcelona, Cataluña, España

Generación de oportunidades y concertación de visitas para el equipo de ventas zona Catalunya con empresas PYME y Grandes cuentas de todos los sectores.

Madrid Y Alrededores, España

- Control of the performance management of the agents to achieve the KPI's (Efficiency, TMO, Absenteeism and Call Quality)- Application of action plans to improve the KPI's of the agents- Training of agents on new products or operations.- Analysis and control of service levels as well as their justification- Resolution of incidents and doubts on the platform- Responsible for the customer service team in RRSS- Time control of accesses and AUX (PVD, Paid break, Stop, Coordinator ...)- Analysis of calls in Spanish and Catalan to give Feedack to agents and improve quality- Proposal of administrative tasks to be carried out by agents to improve efficiency and processes on the platform- Direct support actions to the end customer

Tres Cantos

- Advice on electronic banking for clients of BBVA Empresas.- Resolution of incidents in operations. - Issuance of calls for specific campaigns.

Barcelona Y Alrededores, España

Responsible for Official Beach Volleyball Activities and Competitions in Catalonia:- Organization and coordination of the Official Beach Volleyball Circuit of Catalonia- Organization and coordination of the City of Barcelona International TrophyTechnical and coordination support in national and international federative activities:- European Volleyball League- Queen's Cup- Princess Cup- National Promotion Phases- Spanish Volleyball Championship (youth and cadet)Autonomous beach volleyball coach:- Responsible for selection processes- Coach men's teams (under 17, under 19 and under 21)Promotion of sports activities (Rotation Volleyball system)- In educational centers, as technician of the General Technification Plan of the FCVb- In events co-organized with municipalities- In the juvenile and youngest circuit for clubs and school teams (FCVb)

Barcelona Y Alrededores, España

- Car park in the 2008 Compte de Godó Tennis Tournament in Barcelona.- Promoter / driver in National Tour Seat Ibiza Experience in 2008.- Car park at the Compte de Godó Tennis Tournament in Barcelona 2009.- Experience in various Congresses and Fairs in the city of Barcelona.

Grado Superior, Animación Actividades Fisicas Y Deportivas

Activities and Societies: Jugador profesional voleibol (Club Voleibol Sant Pere i Sant Pau, Tarragona)- Superliga Campeón de Españ.

Técnico Voleibol, Nivel I

Educación Secundaria Y Bachillerato, Bachillerato Biosanitario

Activities and Societies: Equipo de VoleibolBeca en Centro de Alto Rendimiento Deportivo (voleibol)