I am a seasoned technologist with over 38 years of technical support and sales/product management experience plus 6 years in the Customer Success area. Mine is a valuable mix of business insight, technical knowledge, and team and inter-departmental collaboration. I am most effective at communicating complex concepts to any audience and understanding customer issues and needs.My successful leadership style consists of leading from the front line and through example. I know how to work and play as a team member and accept responsibility for any mistakes I may make. My personal goals include spending time and having fun with my wife, kids and grandkids; promote STEAM Education as a means to achieving goals and, ultimately, leave this world a little better than I found it.