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Marco M. is listed as Sales and Logistics at Al Shami Sugar & Grains Packing, a company with 8 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Marco M..
Marco M. previously worked as Sales and logistics coordinator at Al Shami Sugar & Grains Packing and Customer Service Specialist at Asiatelecomm. Marco M. holds Bachelor'S Degree, Bs Marine And Transportation from Technological Institute Of The Philippines.
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It is my pleasure to introduce myself. My name is Marco, and I am from the Philippines. I have garnered experience working in various BPO companies in my home country, providing support for international accounts in the USA, Canada, EMEA, and APAC, both at the agent and support levels.Currently, I am employed in the FMCG/CPG industry in Jebel Ali, Dubai, serving as a Sales and Export Logistics Coordinator. Throughout my career, I have developed proficiency in navigating through the Legalization Portals, including those of the Dubai Municipality, Ministry of Economy, and Dubai Chamber.
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A career timeline built from the work history available for this profile.
United Arab Emirates
I handle export shipments for sugar and coffee across the GCC and beyond, managing all related documentation, including Proforma Invoices, Tax Invoices, and Packing Lists. I’m experienced with Dubai Municipality, the Ministry of Economy, and Dubai Chamber for obtaining Health Certificates and Certificates of Origin. I also coordinate with transporters and.
Handled Emails and Chat Support: Provided support to various companies across APAC that utilized TOKU CONNECT as their tool for Foodpanda.Stakeholder Communication: Communicated directly with Supervisors, Operations Managers, and Senior Operations heads.Access Management: Created access for newly hired agents, newly hired Supervisors, and newly promoted.
Brigetowne
Handled an Inbound/Outbound CallsHandled Software Problems/Issues Isolating Issues from the software or hardware of the device.Provided service options for the customer.Handled Billing concerns from ITunes related calls.Supported newly endorsed advisors from IOS Supporting mainly EMEA/APAC.
Philippines
Handled an Inbound/Outbound CallsHandled Billing, Troubleshooting, Right size, Cancellation, Additional Line.Catering DIrect TV, Home phone, Uverse (Cable, Internet, Digital Home Phone), ATT Mobility
Philippines
Manages daily communications with the clients and resolves various issues/concerns.Interact with different departments such as Product Specialist. Logistics, Technical Support, and Accounting to ensure customer satisfaction.Weekly strategic planning to make sure we maintain and improve team players and also the team numbers.Taking over escalated calls and.
Philippines
Provided troubleshooting and configuration assistance to existing portfolioResponsible for maintenance, optimation, and updating of software/ security systems.
Philippines
Answered Inbound calls and dialed outbound callsResponsible for walking the customer through billing concernsPerformed duties in retaining customers who wanted to cancel their accounts.Performed duties in the Sales department, Upselling products and services.
Philippines
Answered Inbound calls in support of customer needs.Reviewed and issued audits on account information and processes Performed queries in multiple database.
Other employees you can reach at alshamisugar.ae. View company contacts for 8 employees →
Sayed Asif
Colleague at Al Shami Sugar & Grains PackingRiyadh, Riyadh, Saudi Arabia, Saudi Arabia
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RK
Rocky Khan
Colleague at Al Shami Sugar & Grains PackingSaudi Arabia, Saudi Arabia
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KP
Karpoorasundarapandi Ps
Colleague at Al Shami Sugar & Grains PackingChennai, Tamil Nadu, India, India
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CR
Celine Reyes
Colleague at Al Shami Sugar & Grains PackingDubai, United Arab Emirates, United Arab Emirates
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GP
Gopi Palanisamy
Colleague at Al Shami Sugar & Grains PackingDubai, Dubai, United Arab Emirates, United Arab Emirates
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SM
Syed Mustafa
Colleague at Al Shami Sugar & Grains PackingUnited Arab Emirates, United Arab Emirates
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WA
Walid Alshami
Colleague at Al Shami Sugar & Grains PackingDubai, Dubai, United Arab Emirates, United Arab Emirates
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RA
Rashid Anakkaran
Colleague at Al Shami Sugar & Grains PackingDubai, United Arab Emirates, United Arab Emirates
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DK
Dharmaraj Kaliappan
Colleague at Al Shami Sugar & Grains PackingDubai, Dubai, United Arab Emirates, United Arab Emirates
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RT
Rajeesh Thaniyullaparambath
Colleague at Al Shami Sugar & Grains PackingUnited Arab Emirates, United Arab Emirates
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Quick answers generated from the profile data available on this page.
Marco M. works for Al Shami Sugar & Grains Packing.
Marco M. is listed as Sales and Logistics at Al Shami Sugar & Grains Packing.
Marco M. is based in Dubai, United Arab Emirates, United Arab Emirates while working with Al Shami Sugar & Grains Packing.
Marco M. has worked for Al Shami Sugar & Grains Packing, Asiatelecomm, Concentrix, Ibex, and Alorica.
Marco M.'s colleagues at Al Shami Sugar & Grains Packing include Sayed Asif, Rocky Khan, Karpoorasundarapandi Ps, Celine Reyes, and Gopi Palanisamy.
You can use AeroLeads to view verified contact signals for Marco M. at Al Shami Sugar & Grains Packing, including work email, phone, and LinkedIn data when available.
Marco M. holds Bachelor'S Degree, Bs Marine And Transportation from Technological Institute Of The Philippines.
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