Marc Rix Email & Phone Number

Global

Thought leader and principal contributor to the most popular Agile scaling framework in the world.

I manage the development, adoption and ongoing value delivery of engineering-related content (Dev*Ops, Agile Software Engineering, Agile Architecture, Team & Technical Agility) for the world's #1 enabler of enterprise agility.

I contribute to the advancement of SAFe content, courseware and certifications in the areas of DevOps, Agile Architecture and organizational transformation. I am the original author of Scaled Agile's DevOps courseware and toolkit offerings, assist in the incubation of new framework concepts, and promote SAFe in the Agile community.

Serve as strategic partner in the development and success of AgileCraft’s short-term and long-term goals, providing expertise and guidance in the areas of DevOps and continuous delivery.

I provide full life-cycle management consulting and leadership coaching to IT organizations. I specialize in operating IT as a profit center, working throughout the technology value stream to streamline delivery practices and maximize value delivered to customers. I am a pioneer of practical, measurable Lean/Agile/DevOps methods at scale that enable my clients to achieve breakthrough, sustainable IT velocity. Notable clients include Sallie Mae, Johnson Controls, PIMCO, LPL Financial, Charles Schwab, Qualcomm, NetApp, Noble Energy, Cenovus Energy, JD Irving, Toyota and Oracle.

I oversee the development, staffing and delivery of DevOps service offerings for this nationwide consulting firm. Icon specializes in full-scale Agile transformations for large and very large companies.

Silicon Beach Advisors improves IT through a combination of diagnostic benchmarking and customized services. Marc leads the development and delivery of diagnostics and services that enable Agile at Scale, DevOps and Enterprise Architecture.

Responsible for maximizing IT velocity and value while maintaining operational stability and regulatory compliance. Led firm-wide Lean/Agile transformation. Developed Agile Center of Excellence, execution road map and implementation partnerships. Quadrupled development efficiency over waterfall baselines in less than 6 months. Trained 350 people and grew Agile footprint from 10% to 70% of portfolio in one year. Doubled development productivity and product quality in 1 year. As DevOps Product Manager, architected Continuous Integration, Continuous Deployment and Test Automation capabilities. Delivered 10x increase in software deployment speed and 25% reduction in defects in 6 months. Developed Cloud strategy and strategic vendor relationships to facilitate massive scaling. Re-engineered end-to-end software delivery cycle to improve product quality and speed to market. Eliminated 12,000 person-hours of processing per year through SDLC automation. Modified capital allocation process to avoid $2M per year in cost overruns. Revamped project staffing model to avoid $4M in lost productivity per year. Developed "shift left' strategy to avoid $2M in production bug fix costs per year. Established Lean Enterprise Architecture department focused on enabling rapid innovation and maintaining business alignment. Rationalized application portfolio and automated architecture governance process. Delivered reference architectures for multi-year UX, SOA, MDM and IAM transformations.

Directed architecture and engineering activities for early-stage, SaaS provider of electronic medical records and outpatient surgery solutions. Oversaw international Agile software development team and re-designed the company's flagship software solution for mass market scalability. The success of this solution led to Perminova's acquisition in 2011.Reduced hosting costs by 30% and doubled infrastructure capacity through data center migration and consolidation. Managed a high performance, international, Agile development team and participated in business development activities.

Responsible for all aspects of architecture, design, delivery and support of 25% of SAIC's mission critical IT portfolio. Systems include BPM, SOA/Middleware, ETL, EDI/B2B, Document Management, Contract Management, Proposal Management, Business Intelligence, IT Service Catalog, Internet, and Intranet technology. Modernized SAIC's infrastructure landscape. Saved $2M in hardware maintenance costs by implementing virtualization strategy. Drove $10M in savings over 3 years through redesign of middleware infrastructure. Saved $1M in annual incident resolution costs by implementing Application Performance Management (APM) solution. Reduced mean time to resolve (MTTR) major production incidents from 6 weeks to 5 days by implementing user experience monitoring and streamlining root cause analysis (RCA) processes.

Established and managed global BPM Center of Excellence with significant offshore (India) presence and 24/7 productivity model. Served as development manager, chief process architect and product manager for internal, employee-facing technology. Delivered $6M in cost reductions and 42% improvement in Accounts Payable process efficiency. Led SAIC's internal Agile transformation and reduced average project time-to-completion by 50%.