Marc Tassin Email & Phone Number

Ann Arbor, Mi

I lead the Engineering Tools development team in support of NETSCOUT’s Research & Development organization, oversee the Product Validation Program team, launch new teams and programs to address the evolving needs of the business, and coordinate special projects for the larger Engineering Operations organization.Notable Accomplishments and Responsibilities• Lead the Engineering Tools development team• Oversee the PVP/Beta organization• Managing special projects: audits, major tool transitions, budgets, business development• Launched Software Security initiative and org• Launched Customer Critical Tools product team• Launched engineering training initiative• Retooled and improved Sustaining organization

Ann Arbor, Mi

My original mission at NETSCOUT | Arbor Networks was to establish a formal beta testing program for the business. After launch, I expanded the program’s services to include engineering-owned shadow deployments at customer sites, UI/UX previews, and the development of a network of trusted customer partners. These partners still provide ongoing and profitable direct collaboration with the engineering teams today.Notable Accomplishments and Responsibilities• Design and launch of beta program• Expansion of program to include shadow sites• Launch of UI/UX preview initiative• Successful hand-off to permanent manager

Ann Arbor, Mi

At Hooklogic, I served as the Project Manager for the Ad Manager product and oversaw the development of software delivering in-line ads for major online retailers, including Wayfair, Overstock, and Sears. I ensured the teams produced the highest quality software containing the most important features and delivered on-time SaaS releases.Notable Accomplishments and Responsibilities• Launched and managed transition to Scrum• Hired and managed interns• Reorganized data analytics group• Served as transitional supervisor for dev teams• Selected/deployed case management system• Created customer tutorials and FAQs

Ann Arbor, Mi

In my role as Senior Product manager, I oversaw the development of all mobile applications produced by Ilium Software. This included management of both in-house and contract developers, quality assurance engineers, beta testers, and product support agents. I also oversaw the design and development of new products and worked directly with OEMs and OS manufacturers to bring new products to market.Notable Accomplishments and Responsibilities• Updated all existing products to support iPhone, iPad, Blackberry, Android, Windows Phone 7, and SaaS web applications• Responsible for product and company roadmap• Oversaw design and development of multiple new products including eWallet GO and Dockware

Ann Arbor, Mi

As the Software Business Manager, I directed all quality assurance testing and developed best-practices for software testing. I also hired and supervised the product support staff and managed overseas contractors.Notable Accomplishments and Responsibilities• Established QA standards and best-practices• Assisted with marketing• Collaborated on enterprise sales• Created customer service organization